Target Boston, MassachusettsComplaints and Reviews

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2.0 Based on 470 reviews
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  • Customers like
    • Merchandise 9
    • Prices 5
    • Variety 3
  • Customers don't like
    • Customer service 41
    • Rude employees 13
    • Rude manager 10
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Ordered a very expensive fire pit. Expedited shipping still took ten days. Fire pit cracked upon arrival. Call and they want me to bring to UPS told them way to heavy not possible for me to do. Puts me on hold and than says they can arrange for a pick up. Not too bad until next they have only two fire pits can't guarantee I will get my fire pit refuse to expedite shipping refuse to have a manager call and arrange for me to get product tomorrow.... Read more

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I go to Wheelock College right near Target. So I went into City Target in Boston by Fenway and bought some electronics and grabbed a 6 pack as well. I am 21 years of age and from Connecticut and have sold to me plenty of times before with no question they scan my ID and put my birthday in and I go on my way. But this time I went in The manager asks for my ID and says they can only accept out of state ID's if I have my passport on me. I have 3... Read more

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I spoke with a customer service representative who was very rude and not very helpful. I asked for a copy of a receipt of purchases withdrawn from my account. The amount was $25.24-at least not a huge amount. When I asked to speak with a supervisor, I was told that there were none. When I asked where I was calling was told the Philippines. So I asked for the corporate office number and was told that I was speaking with the corporate office.... Read more

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i ordered an item on 10/16/12 for 22$ and change and paid 17.99 cents for shipping so i could have it here by fri 10/19/12, and then i find out that it could arrive on monday 10/22/12 i would not pay that much money for shipping and handling for it to arrive 7 days later,i am really pissed off about this,the only reason i even ordered this from you because you where the only one that had it well after i receive this item i will never order... Read more

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Target in East Greenbush recently sold my mother an IPad that she can not use. She requested a Verizon version and was given an AT&T (and told it was Verizon) . She tried to return the product but was told that their "tech" guy that wasn't there would be able to fix it for her. When she came back they told her to look at the fine print. It was past the date and they wouldn't help her. I have tried to go into a store in MA and spent 30 min... Read more

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Here is a response about a complaint I had about an order cancelled. I wrote that I would use another competitor first because of the time I spent putting in personal information and payment information. Here is the response I get form customer service: We know you've come to expect great guest service from Target and Target.com and we're sorry your order was cancelled. I'd like to inform you that your order was cancelled either because of... Read more

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your add for this week 7-22-2012, page 16.....TomTom via 11400M GPS add...HOW COULD YOU PUT AURORA, CO ON THE SCREEN. WHO EVER AUTHORIZED THAT ADD SHOULD BE FIRED! THAT IS JUST SO HEARTLESS...PEOPLE DIED, PEOPLE INJURIED, PEOPLE WERE TERRORIZED THAT NITE, AND NOW WILL HAVE MEMORIES FOR EVER ABOUT WHAT THEY WENT THROUGH. OUT OF THE RESPECT FOR THE FAMILY'S OF THE INJURED AND FOR THOSE WHO LOST THERE LIVES................YOU NEED TO... Read more

Was this review helpful? 0 8

I recently went into a Target to exchange a duvet cover, new in the package, which was their brand, and they were so rude and unhelpful that I have not been in their store since. It was a gift and I received the wrong color..BIG deal, right? Oh no, we can't help you at all. Waste of my time and I left the cover outside the store for someone to take......their corporate phone center is a crock and they don't care about your happiness once... Read more

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When I was at work over the weekend (1/8) I ordered 3 movies from Target on a gift card that was given to me for Christmas. I personally did all my Christmas shopping on-line and was pleased with other companies such as Toys R Us. I got home a few hours later and realized that I owned one of the movies in a series of movies and had mistakenly ordered it again. The next afternoon I returned to work and checked my e-mail for a confirmation. I... Read more

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I placed an order online on Black Friday and like any normal person, I verified the shipping address online and didn't look at the email confirmation right away. Two days later they sent me a confirmation that the first part of my order had shipped and i looked at the address and the street was changed to a random street that I had never heard of it and didn't even know existed in my town. I called their customer service and they told me... Read more

Was this review helpful? 4 8
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