Target - Spent 200$ in Kansas on debit Mo store (Inde) RUDE False information on the debit return policy.
Went to the Mission Kansas Target to shop with Daughter who lives in Kansas. I live in Missouri.
We had collectively spent about 200 dollars and i had left her with the receipt to exchange the shoes she had bought, which i too needed to exchange my shoes for a 1/2 size bigger.I had entered the Independence MO store and approached the Customer service Rep i explained that my daughter had the receipt, by the way the shoes were in a Target bag tags still on them and in the box.....purchased Aug 5th and the exchange date 8/11/2011.The Rep stated "If I had used a Debit card hte information could be looked up.When the REP scanned my card and looked at me she than stated i did not purchase anything on that card other than ANOTHER purchase at that Target a few days before (which now i am a frequent Target shopper or shall i say WAS)apparently the computers Do Not intermingle with the KS side.When i called the Manager to explain that his Rep,s were in need of maybe a training moment he got on the defense and was RUDE.So Sad that customer service doesn't mean a thing to any one any more.We work to hard for our dollars to spend them on companies that are so blah-say on how we are treated with there product on the exit end of a deal.
Product or Service Mentioned: Target Manager.