Attitude. Juvenile, snotty, chip-on-the shoulder attitude.
On several occasions. Just Toooo Coool... don't make a scene, that's UnCooll...
Most recently a "manager" (maybe 19 years old) refused to do anything to a man brushing his scuzzy children's matted and tangled hair when I reported it, but rebuked me for shoving the guy back when he lunged at me --to tower over me within a few mM of my face. Yeah, sorry, but reflexes Do That when someone attacks you.
What about the 3 or 4 hair bushes this guy and his kids used AND PUT BACK ON THE SHELF! It's a Public Health Issue!!!
Oh? you just want me to be quiet while you call a security guard --while the scuzzy family saunter by and have a good laugh at me.