I went to target last week in response to an advertised toy item my granddaughter wants for Xmas. While walking up and down the aisles several time looking for the advertised item I saw an Easy Bake Oven that my other granddaughter wants for Xmas.
I checked the shelf price since the product was not priced and it said 19.99. Now I know from working in retail that sometimes customers put items back in the wrong place so I checked the label to make sure it said Easy Bake Oven and also there was more than one of the product on the shelf. I decided to purchase this as well. When I got up to the check out my total purchase was more than what I had calculated so I aske why it was so much.
The cashier than told be that the oven alone rang up at 49.99. When I explained that there was another one on the shelf back there and the shelf lable said easy bake I was told that it was for a different one not that one. How am I supposed to know that. I than asked for corporates number and was given a comment card on it with a phone number.
When I arrived home I called and was told that there was nothing they could do for me since the stores are empowered to make their own decisions. When I asked if the store manager could call me I was told that she would make a note of it but that they probably wouldn't call me back and quess what she was right. So much for customer service. This is a horrible company.
Do not shop with them. I have been shopping at Kohls which I know isn't the same as Target but I tell you the difference is between night and day. They bend over backwards for their customer.
With the way the economy is a company cant start taking their customers for granted. Maybe they will be the next to go under wondering what happened.