I was shopping in my neighborhood Target store with my children. I passed an end cap with air fresheners on sale so I stopped to get some.
As I picked up one of the air fresheners, a bunch of items came tumbling forward as if someone had emptied their entire cart on the shelf. One of the items, an almost black colored nail polish, rolled off the shelf and hit the floor covering my brand new Nike Air Max sneakers, which were white and cost $160 and the bottom of a brand new pair of Nike sweat pants. I went to the manager who took pictures. I also took pictures and had me fill out a form.
After a few days of not hearing anything, I called the number on the form and was very ignorantly told that I needed receipts for my ruined items which I never keep and that it would take 30 days to hear back.
I was also told that they would estimate how much my clothing was worth. They had me send my pictures that I took myself, which were in the Target store. And even from the pictures, you can see my sneakers were clean as a whistle and had no wear on them.
Some of the pictures were taken with the bottom of the sneaker showing so you could see the bottoms weren't even worn the slightest bit. I finally receive a phone call in March of 2012. Mind you, this happened in the beginning of October of 2011 with an offer of $75. I was told, when this first happened, that if I contacted a lawyer that I could sue them and get way over what my items were worth but I just wanted was I was out.
After having to wait all this time and being hit with such an insult of $75, I wish I would have sued them.
I didn't accept the offer. I'm trying to figure out what I should do at this point.