This is the second time I have visited the Target at Southpoint Mall in Durham, North Carolina. I cannot believe how incredibly rude the employees are. Both times when I checked out, the cashier would not look me in the eye, speak to me or answer me when I said, "How are you?" Also, they NEVER place my purchased items into my cart, when they can clearly see that I have too many items to carry to my car. Today, an employee was blocking the aisle to the cashier re-stocking candy bars and magazines. When I asked if she was in line (as she had a large cart) she said 'no,' but didn't move. I finally squeezed around her and asked the cashier if she was open. She was, but was so busy talking to her 'friend' that she didn't acknowledge me.
After the no-smile-no speak transaction, I asked her if she was going to load my 10 plastic bags full of groceries and other items into my cart. She replied, "I don't have to." I just looked at her. Really? Wow.
As I was loading my own groceries into my cart, I spotted a manager and asked him if it was their policy to not load the bags into the customers' cart as that is what they do in Arizona at my old Target. The manager got two inches from my face, I guess to intimidate me, and asked if I was from Scottsdale and if normally shopped at Basha's. He mispronounced "Bashas" as "Boshas." I said, "No, I shop at Target in Tempe and they ALWAYS put my bags in my cart and they always speak to me and ask how I'm doing and if I found everything ok." The manager finished loading my cart and said that different stores do different things, etc., Still leaning two inches from my face. I felt he was implying that I was a spoiled snob and that I was used to being pampered since I'm from "Scottsdale."
I have some prescriptions to pick up at that store, but after that, NEVER again! I'm boycotting Target.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Manager, Cashier, Store employees, Rude employees, Lack of customer care and service.