I was purchasing a few tees for my daughter. The shelf that were on on said 3 for 18.00 I picked up the three and went to the checkout.
While being check out I noticed I was not getting the discount that I was suppose to get. The front manager came over and said only two of the three tees were on that sale. ( the shirts looked exactly the same, just different colors) When I expressed that they were on the same shelf, she replied, I didn't stock the shelf I don't know what is back there. I said if you are not going to honor the sale, then you should go back there and take the rest of the shirts down so you don't have this problem the rest of the week.
She said it was not her job. I told her to take the shirts off my ticket I would not buy them and her reply, Why are you being so mean, it is not my fault. Really? This is who is running your store Target, you should be very proud that you hired someone who is not capable of handling issue that come or or taking responsibility on Targets behalf.
Won't ever go back to that store or the other one that is close for that matter. The simple fact that your employees especially someone whom you felt was experienced enough to handle that job shows how much you really care for your clientele. I realize your decision was purely based on how little you have to pay someone to run your store. Hope it is worth it.
I wonder how many other shoppers she has treated badly, that didn't bother to complain.
Oh well keep it up and you will start to mirror the Walmarts that California fights so hard to keep out.
Product or Service Mentioned: Target Manager.