Target ad and signs in store indicate free $5 target gift card when you buy any five Clorox, Lysol, Scrubbing Bubbles, Tilex, Mr. Clean, Windex or Draino cleaning products.
I purchased 1 2-pack Clorox toilet cleaner, 1 Mr. Clean, and 2 Windex products, thinking since this was 5 of the items in the ad I would get the $5 gift card. Wrong. Clerk and Manager insisted that since I purchased a 2-pack of the toilet cleaner, it counted as only one item.
I argued to no avail that I was in fact purchasing 2 of the toilet bowl cleaner, I should be able to get the $5 gift card. Manager said that the registers programmed to count as 1 item. They suggested I add another two pack to get the discount which I was not willing to do so I did not purchase any of the toilet cleaner.
If this was BOGO item I would agree it should be counted as 1, but in purchasing the two pack I was only getting a slight discount from buying two individual products. I think Target should have been able to override the register in this case in the same manner they do when the register does not recognize sale items or customers dispute the charged amount at the register.
Product or Service Mentioned: Target Deal.
Reason of review: Pricing issue.
Monetary Loss: $5.
Preferred solution: Let the company propose a solution.
I didn't like: Increasing prices.