Target
Reviews and Complaints
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Verified Reviewer
Applications and Video Interviews
I have filled out 2 applications. One for Fairview Park and one for North Olmsted in Ohio.
I had an interview for both too. These questions were hard for me to answer. I have a learning disability and mental illness. Would one of them give me a reasonable accommodation?
Does it also depend if they would hire me.
Last Friday I had the recorded interview for Fairview Park, Ohio. Today I had the North Olmsted, Ohio recorded interview.
User's recommendation: To know if there is an easier way to answer the questions.
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Verified ReviewerI usually love Target but more than once now I’ve purchased a gift card and didn’t receive it. This is beyond frustrating and when I contact customer service, they give me the runaround and I end up
I usually love Target, but more than once now I've purchased a gift card and didn't receive it. This is beyond frustrating, and when I contact customer service, they give me the runaround, and I end up waiting even longer.
Customer service gives me the runaround.
To fix this, I believe I should get a refund and another free card. It's ridiculous and not what I expected from Target.
User's recommendation: Don’t think the cars is coming within 4 hours as claimed. Best to buy it in person
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Verified ReviewerContact me now plz
Waiting for a call
Read your notes
I've called so many times
This is ridiculous and unheard of for Target stores
- Many
Preferred solution: Full refund
Debit card
Received a letter about the policy but did not receive the card. Agent ordered a new card and canceled the old card
Tulsa, Oklahoma
Help others
Went online to order to order 3 items totalling $52. Applied for Target card, was approved and they used it as payment for the order.
Great so far.
Two hours later, on my way to retrieve the order, they email and say, "Sorry, order cancelled. Couldn't verify payment."
...?
You couldn't verify your own Target card?!
Further, you couldn't have told me this two hours prior so I didn't waste time and gas?
This does not bode well for having a Target account. Will cancel card immediately when it arrives.
User's recommendation: Don't apply for Target card
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Verified ReviewerJob Application
I recently submitted a job application and I wanted to ensure that you had received it and are able to look over it. Thank you!
User's recommendation: I think the company overall is really good. I've just had some minor issues with job application.
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Verified Reviewer |
Washington, Missouri
Rude employee
I had trouble with the gift card, and I was doing self-checkout. The girl said that I didn't have anything on them.
I had one with 40 cents and another one with 25.00. I have had her before; she thinks she owns Target. She is medium-built and Hispanic.
I have 35 years of retail experience, and if I ever talked to a customer this way, I wouldn't have a job. I have told a manager before about her, but nothing was ever done.
- Rude employees
Preferred solution: Apology
You may be 35 but you are the one acting like a child. The lady, was NOT rude to you.
Telling you something that you do not want to hear is NOT the same as rude.
GROW UP. Of you think that telling a customer something that they do not want to hear is rude, you would have been fired within the first year.
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Verified Reviewer |
Norwalk, Connecticut
Poor customer service!
Called for employment at 680 CT Avenue in South Norwalk, CT.I asked a man if the store is taking in-person applications for both general & overnight stock & was bluntly hung up on in the afternoon of 5/12/25 & was bluntly hung up onUNPROFESSIONAL!
- Unprofessional behavior of a customer service rep
User's recommendation: ABSOLUTELY NOT!
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Verified ReviewerTo sell a certain milk rebel milk
Hi, I have Prader-Willi syndrome. I was wondering if you can sell Rebel Milk because I cannot have regular milk, but I'm not a fan of almond milk. I love Rebel Milk.
Preferred solution: You guys to make for rebel company to sell there milk
User's recommendation: Email this company If you want target to sell things that you like
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Verified ReviewerIncompetent
Target has the most incompetent chat representatives ever. They understand nothing but scrips and answers from the faq section on their page.
I've never had a retailer ship out an item 5 days after ordering while giving it to UPS only to be delivered through mail innovations. I pre-ordered a game, low and behold target customers get their stuff a week or 2 late AFTER the release date.
They dropped the ball meanwhile i received my other pre-order from Walmart at 6 am with free snacks included. Target suck
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Verified ReviewerDEI Reversal
I have shopped at Target for years because I thought Walmart was a terrible influence on our community, underpaid and mistreated their employees, and basically carried cheap Chinese products. I was always glad to see that Target's employees seemed happier, more friendly, and helpful. I will admit that I was disappointed when you relented to the religious right over your Pride merchandise, first removing it from a front-and-center location to some tucked-away corner. But at least you still carried it, something that many of your competitors didn't do.
So I was extremely disappointed to hear that you were rolling back your policies of inclusion, diversity, and equality. What possible reason could there be for this about-face? Literally, every college business course teaches that a broad base of experiences in your labor pool yields the greatest number of ideas and innovation because each unique individual brings a different and fresh perspective to each issue.
The fact that this reversal just happened to coincide with a new Nazi regime in Washington D.C. leads me to believe that you wish to curry favor, or at the very least avoid the wrath of this awful administration. So, rather than doing the right thing, being brave, and standing up to the bigotry, racism, misogyny, and homophobia being spewed by this 'Christian', white, male, supremacist cabal, you opted instead for the most cowardly option: kowtow to the oppression. This is disgusting.
For that reason, I will never shop in your stores again until you not only restore your DEI programs, but you very publicly announce that fact, AND denounce the other companies who are too cowardly to do the right thing.
You need a 'business' reason to do the right thing because the moral reason isn't enough? I will give you one. More than half of the country did NOT vote for this Russian asset for president. That means that by doing his bidding, you are alienating more people than you are pleasing with this decision. If I were in a situation where I have to make a decision that will ultimately cost me a considerable portion of my customer base, regardless of which way I choose, I would at least choose the side with the most people, and then I would be very vocal that I support them, and would appreciate them supporting me. That is just common sense.
Preferred solution: A public announcement that Target will reinstate their DEI policies
User's recommendation: BOYCOTT until they reinstate their DEI policies
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Verified ReviewerLies and Customer Disservice
Target cancelled a delivery to me based on proven lies. Then, Customer Service would not allow me to talk, and spoke to me in a demeaning, accusatory manner.
I ordered 10 items from Target, which has delivered to me for the past 6 years.
The delivery never came, and no one contacted me. They claim they came to my door. I live in a concierge building, and when a delivery comes, the concierge calls me. They did NOT come.
They claim they tried to reach me and I was "unavailable". I found out (the hard way), that Target subcontracts its deliveries to a company called Shipt. Evidently, although Target agreed Target has my correct phone number, they say apparently Shipt did not.
They charged my card, for $75. When I called CS (Customer Service), Target insisted Shipt tried to reach me and deliver the order, even after I explained how my concierge, and Target, both had my correct number.
I never knew about Shipt, nor how they got my number, right or wrong. The CS person said Target would not contact Shipt with my correct number. They said I must navigate that, myself. I replied that I had nothing to do with Shipt, and if Target hires them, it is Targets responsibility give the correct delivery info to their subcontractor.
The CS agent would not cooperate, and insisted I must track down Shipt. According to the Customer Service agent, Ella, everything was my fault, no apologies, no empathy. Just persistent insistence that I was wrong, that I was lying, and that its my responsibility to contact Shipt. So I will not use Target any more.
Their CS department should be renamed, Customer Disservice! This complaint is a warning for others.
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Verified ReviewerNo ratings from myself after I was hung up on recently in just asking for employment. Target gets an ABSOLUTE “0” from me!!
I dont care what Target does better! Their store wont get a penny from me!
Ill shop at Walmart & any other stores in Norwalk before I EVER shop at a Target!!
Unprofessionalism in their customer service for employment. Then I called to complain and spoke to another JERK, (a woman) who was also Unprofessional when I tried to call to complain!
This is the WORST case of Unproductive and Unprofessionalism Ive EVER experienced from a retailer who hasnt even opened yet in Norwalk, CT!!
User's recommendation: Not Target!!
I can see from your post why they wouldn't want to employ you.
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Verified Reviewer |
Las Vegas, Nevada
Horrendous Customer Service with Targer
They have done nothing to help resolve my issue. I learned I am not the only one that was mislead.
When I went to review my item on their website there was others complaining about the exact same thing. False advertisement!
I have attached pictures of the advertisement. Even when you click on terms, it does NOT specify that it's only on the $299 one. So, I purchased one under the belief that I was to receive a $75 gift card. I went to pick it up and was told that the gift card would be emailed to me, but I never received it.
I then proceeded to go to another store as the promo was ending that day and I still did not get it. The manager said that's weird, and they should have emailed it to you. It wasn't until I started clicking on everything that I noticed only the $128GB had a $75 gift card. Although, why would I click on that one if it states either one and I purchased the high GB.
The advertisement was completely misleading and even the manager and employee agreed. They gave me a Guest Relations number hoping they would help me out and make it right. So, I called and they had me transferred and escalated 3 times, and the remedy was we can NOT do anything for you. Now, they stated I can't even downgrade to the other one to get the $75 gift card because the promo has ended.
So, I have basically been pushed from department to department, wasted time and gas, only to say Target will not do anything for me. When did Target stop caring about customers? Please, can someone make this right?
I am beyond frustrated. This is why I even bought it in the first place.
- Selection of items
- Customer service and guest relations
Preferred solution: the $75 gift card they advertised with my purchase
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Verified ReviewerTrump
Used to really like coming to Target because Target valued the LGBT community.
Now you won't count on my patronage at your stores, your donations to trump in 1 million dollars says that Target chose to bend the knee to the dictator that now wants to deport people that are close, marginalize people in the LGBT group, put tariffs on products that affect Target and your consumers. This is unforgivable, you want my business after supporting the people that want to make my/everyone's life *** and take hard earned rights away.
Y'all Kmart now, maybe that's how target ends. Bye Felicia.
Preferred solution: Nothing
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So why are you posting here? There is nothing to complain about, they did their job.