Target
Reviews and Complaints
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Verified Reviewer |
Washington, New Jersey
Did not resolve my issue
It was truly awful. I’m quite upset about the lack of knowledge in solving my issue.
The Turnersville store refused to take back my vacuum and the customer service on the phone was just awful. Very very disappointed as Target has always been one of my favorite stores
It was terrible. After I explained my issue I got transferred over and over again for a total of 6 times. The last representative did not resolve my issue, gave me no satisfaction and hung up on me!!
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Verified ReviewerLegal
Stephen Allard here. I'm being sued by Target.
I have consolidation on all my accounts, so please check on my account. I am with Americore Consolidation Company you are listed with.
Please help me. I am willing to comply.
Preferred solution: My account settled
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Verified ReviewerFalse Advertising
Subject: Complaint Regarding False Advertising and Price Match Policy Issues
Dear Target Customer Service,
I hope this message finds you well. I am writing to express my concerns regarding a recent experience I had with your price match policy, which I believe constitutes false advertising.
On 10/6/2024, I attempted to purchase 2 iPads that are advertised at $199.99 on Amazon. However, when I approached the checkout process at Target, I encountered issues with your price match guarantee. The original price of the iPad at Target was $349.99, and although there was a promotion of $130 off through Target Circle, the resulting price remained significantly higher than the Amazon offer.
I was disappointed to learn that Target has been implementing changes to its price match guidelines that appear to exploit loopholes in order to avoid honoring lower prices from competitors. As a loyal customer, I expect transparency and fairness in your pricing policies, especially when they are publicly advertised.
This experience has raised serious concerns about the integrity of your pricing practices, and I would appreciate your clarification on the following points:
1. Why is there a discrepancy between the advertised price match policy and its implementation at checkout?
2. How does Target justify not adhering to its advertised price match guidelines in this instance?
Thank you for your attention to this matter. I look forward to your prompt response addressing my concerns.
Preferred solution: Price reduction
User's recommendation: The receipt listed below is to prove that it can be done. It just seems like stores didn't wanna do it.
Looking at the Target price match policy there are exclusions to Amazon items that are clearly spelled out in their policy. Have you read the policy?
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Verified ReviewerTarget "DEI" retractions
I moved to MN in 1980 and began shopping at Target, specifically at the Nicollet Mall store at first. I have been shopping at Target for 45 years, first in MN, and in IL since fall of 2001 when I returned here.
I have also shopped at Target many times in the LA area when I have been visiting my cousins. I have always been proud of Target, how you respected diversity and hired people of all abilities and identities. Now, with your acquiescence to the present administrations demeaning demands, I'm disappointed and ashamed of your company. I am currently engaging in the "Target 40-day Fast" (as well as boycotting other compliant corporations).
I would love to be able to return to my "Home-Away-From-Home" (Target, Machesney Park, IL), but I cannot do that unless your policies change! I know I am not alone.
Please reconsider your policies to include Diversity, Equity, and Inclusion! Thank you for your immediate consideration to this issue.
Preferred solution: A return to Target DEI goals.
User's recommendation: Consider boycotting this corporation.
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Verified Reviewer |
Saint Paul, Minnesota
Horrible return policy
Bought a green threshold towel.. washed it only twice..
coming apart!!
Not the quality of target that one is used to.. should really revamp their quality control area as to what everyone expects of target and their company
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Verified ReviewerOrder 902002****77115. Please ship to the correct address given below.
Hi
This is regarding the order in the subject. I actually used the home address I had before that was saved in my Target account, which was 413 Chambers Way, Aurora, CO 80011.
However, could you please change the address for this order and ship it to 5685 S Quemoy Ct, Centennial, CO 80015? This is my new address.
Preferred solution: Deliver product or service ordered
Riverside, California
Check to see if ordered went through
Can I please jut talk to live assistance? Ive been trying to reach someone during this stupid back and forth chat thing last night.
I just want to see if my order from yesterday was completed.
One of the pages during ordering froze and couldnt get out. Had to shut my phone off
Gainesville, Florida
Trying to make a payment
Tried to talk to a representative to discuss my payment. No one ever answered..I tried several times.
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Verified Reviewer |
Hattiesburg, Mississippi
Screwed me over on my credit score because they were sending my bills to the wrong address!!!!
Owed $250.00 ish and they reported me to Experian which screwed my credit up. Had $6,000.00 credit limit and now its 400.00. My bills were getting returned to them saying undeliverable but they did not reach out to me by phone- text- or email???
User's recommendation: Stay away!! Worst credit card experience ever!!
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Verified ReviewerHorrible people
Target. com cut me off from using Target.
com.
Been a customer for years. Am disabled now and can't shop in stores easily.
No reason given just rude customer service person who knows nothing.
Horrible way to treat customers former customers awful corporate tactics
User's recommendation: Target a deceitful corporate entity
Obviously, you are not telling the reason they cut you off. Doubt they were rude, and you are using your disability to get pity points. Shame.
Florence, Alabama
Garbage
I wrote an inquiry and received a response saying "target got your message but they didn't read it or anything" at least tell me to *** you pieces of ***
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Verified Reviewer |
Eastvale, California
Gift Giving Team
1-13-25 I dropped off papers to obtain gift cards for fire victims and have not received gift cards.
- It is clean and products are organized
- Do not expect them to help your non profit organization
- Do not uphold to their gift giving programs for non profits
- Human resources management time does not follow through
Preferred solution: Deliver product or service ordered
User's recommendation: Do not expect them to help disaster relief people
Calais, Maine
Waiting for a refund
Ordered an item online, it came, it was defective, it was returned, they received it on 2/28/2025. As of 3/22/2025, I have not received my refund of $531.18, I have called the customer service number twice, each time being on hold for 45-60 minutes before speaking to anyone.
Still no refund. Why? I dont know why?
They were paid for the item before it was shipped to me and now I cant seem to get my money back. They can count on me not being a guest again.
User's recommendation: Shop somewhere else or use a credit card so you can have your credit card company fight for you.
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Verified Reviewer |
Medford, New York
Target Rejected To Help Me With 3 Gift That I Got As A Present
I got 3 gift cards as a present $50.00 - $50.00 - $100.00. When I got them I checked them on my Target account, they only requested the cards numbers.
I tried to re-checked one of them and now they are asking for access number. They showed a picture and they said peel off the label, I did it for the 3 of them and put in the garbage the labels. Today I went to Target to buy and use the cards. A nasty cashier and an a nasty manager told me they know the money is there and she could check it but they need those labels because they need to scratch them.
I explains to them and again they were very nasty with me. That nasty manager told me to call to customer services they can help me but for her it was look they are not going to help me. I called to customer services and I spoke with Angelina. I explained to her, she told me she was going to help me, she asked for my personal information, I gave it to her.
She asked me 2 times for the first gift card number, I gave her 2 times, she asked me how much I have it and I told her and right away she told me she can not help me. Why they can not help me? They know the money is there? Are they are thinking that I stole them?
I gave to them my full personal information!! THEY KEEP MY MONEY!!
NEVER I WILL BUY AGAIN IN TARGET!! HORRIBLE STORE!!
User's recommendation: NEVER BUY IN TARGET!!
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Verified Reviewer |
Medford, New York
Rejected help me with my gift cards
Target to buy and use the cards. A nasty cashier and an a nasty manager told me
they know the money is there and she could check it but they need those labels
because they need to scratch them.
I explains to them and again they were
very nasty with me. That nasty manager
told me to call to customer services they
can help me but for her it was look they
are not going to help me. I called to customer services and I spoke with Angelina. I explained to her, she told me she was going to help me, she asked for my personal information, I gave it to her.
She asked me 2 times for the first gift card number, I gave her 2 times, she asked me how much I have it and I told her and right away she told me she can not help me.
Why they can not help me? They know the money is there? Are they are thinking that I stole them? I gave to them my full personal information!!
THEY KEEP MY MONEY!!
NEVER I WILL BUY AGAIN IN TARGET!! HORRIBLE STORE!!
- Reject only for their convenience
Preferred solution: They give a solution to use my cards. I didn’t stolen them. They were a Christmas gift from some parents, I work for a school. Target now the money is there and they rejected to help me.
User's recommendation: NEVER BUY IN TARGET!!
What do you mean by “they need those labels”? Did you not have the physical card there to use?
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You leave out a lot of information. Did you have a receipt?
Was the vacuum new in the box or had it been used?
How long ago had it been purchased? All stores have return policies and you may have unreasonable expectations of what they will take back.