Target
Target Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Target has 2.4 star rating based on 1300 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend Target to a friend or colleague.
- Rating Distribution
Pros: Convenience, Prices, Merchandise.
Cons: Customer service, Poor customer service, Rude employees.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Target has 2.4 star rating based on 1300 customer reviews. Consumers are mostly dissatisfied.
43% of users would likely recommend Target to a friend or colleague.
- Rating Distribution
Pros: Convenience, Prices, Merchandise.
Cons: Customer service, Poor customer service, Rude employees.Recent recommendations regarding this business are as follows: "The receipt listed below is to prove that it can be done. It just seems like stores didn't wanna do it.", "Be aware of rewards", "We live in UNITED STATES and have choices. Boycott Target.", "Order from Amazon, which provides accurate information, takes responsibility, and offers refunds for any mistakes or inconveniences caused to valued customers through ractions on your account.", "Unhappy".
Most users ask Target for the refund as a solution to their issues.
Review authors value the most Location and Layout of Store. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Not able to access phone or speak to live representative
Target needs to step up and provide customers with access to speak to representatives when assistance is needed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStore in Webster Texas
I just want to send a message out that this store has become an absolute disgrace. I am disgusted in what this place has become.
I spend thousands every year at this store, I have taken several clips to post online on how embarrassing this place has become in the last few months.
It has become a Ross and I hate that place. I am getting turned off by coming in and I think I'll just start shopping at Amazon, Sephora ultra or Popshelf.
Preferred solution: acknowledging the fact that this is a horrible way to run a store and fix it
User's recommendation: just shop online or amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Reno, NevadaPackage not securely delivered
Ordered 2 items from Target.com. One was delivered on 6/21 and another on 6/22.
My apartment complex has a secured, locked mail delivery system in place. One item was placed in the secured system, but I'm not sure what the delivery driver did with the other package since the picture they left doesn't show any package, and there was nothing outside of the secure system. I called Target guest service and was told they have to escalate it to UPS, and it will be 5-7 business days before it is resolved. My grandson's birthday is next week, so obviously, I won't have it in time for his birthday.
I can't order another one and return the first if it shows up because trading cards are not returnable! WHAT HORRIBLE CUSTOMER SERVICE!
When I order something, I expect it to be delivered, not just left on the floor or something! I guess Walmart will appreciate the added business.
- Horrible delivery service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order from Target!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Topeka, KansasUn-happy with Mondo Llama Art Kits
I love the store! But this has been less than stellar
One of the things we like to do together is work on your
Mondo Llama craft kits. I have purchased dozens of these kits
through the years.
This time I purchased the Sun Print Kit, the
Glow Bugs Kit and the Origami Kit. Each was only $5, which I
appreciate. However, these were all three terribly disappointing.
I've not felt this way in the past about the other kits we've worked on.
*The Origami kit paper was far too heavy to fold correctly for Origami figures. Even my adult fingers could not fold this paper into crisp edges to form the animals indicated.
After one try, my 11 year old gave up, because it was pointless.
*The Glow Bugs kit had cute little plastic eggs to decorate and use as the glow bugs body. The wings did not fit on the eggs provided, the pipe cleaners were too flimsy to hold the antennae and the eggs didn't stay closed to hold the battery operated candles.
Cute idea, but again, it just wasn't up to the normal standards of most of the ML kits.
*And thirdly, the Sun Print DIY Art Kit was a waste of money and resources. There was a huge stack of the photo sensitive paper, but, after following directions multiple times, there was absolutly no photo print on the paper...before or after we washed it with water as directed.
I'd love to have my money back, however, I'm truly writing this just so you have feedback about these kits and to maybe make some improvements. Also, the Origami Kit had way too much paper in it too.
Most children won't stick with this long enough to use it all.
Thank you for listening...I do love Target! Cathy Smith clks1258@***.net
- Bright and clean
- Friendly and knowledgeable employees
- None really
Preferred solution: Full refund
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Verified ReviewerMissing Package
I contacted customer service through chat last night and they couldn't help me. They transferred me to a specialist who also could not help me.
I have a package that says it was delivered. There is no way to file a dispute with TLMD or shipt or whoever the carrier happens to be. I have tried to google a way and come up with nothing. The delivery picture shows no evidence of it being delivered to the address.
The photo shows the package on the ground by a brick wall. No address is shown or anything, therefore this is NOT proof of delivery. That could have been delivered anywhere. I am now out $40 because there is nothing Target can supposedly do for me.
I shop at target more than anywhere else and this is making me no longer want to use Target at all. I am very disappointed in the service I have received and I have worked in customer service for over 12 years.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sacramento, CaliforniaRude manager
As a frequent customer who contributes to the everyday flow of income at this establishment, I was very disappointed in this morning interaction with staff. I later learned the staff member name is janeen(possibly spelled wrong) and she is a manager here at the Sacramento Arden location.
I tend to charge my vehicle in the parking lot of this location every morning and while doing so most days I go inside the location to shop.
On this particular day I arrived at the door two minutes earlier from open time at the same time the manager was entering the building I tried to get her attention to ask what time the store opened.
I approached her by saying excuse me maam .
She acknowledged my presence with a stare but completely ignored me n shut the door close. I was hoping she wasnt just trying be rude so I knocked on the door which she also ignore.
As I stood there waiting for the two minutes to pass I watched her through the window walk to the return section of store and proceed to have a conversation with an on duty staff member. Its was unclear to me if she was on duty at this point herself because she was now standing behind the counter at the register. She did walk in with a purse and I dont recall if she put it away at this moment but I do know at 8am when the doors opened up I walked straight to her counter where she was still standing having a non work related conversation with staff.
She was totally aware of me approaching them as she provided me with excellent eye contact.
I allowed them to finish their sentences before I again stated excuse me maam and she replied with Yes in a sarcastic manner.
I proceeded to say, I felt it was very rude of you to shut the door n my face when I was trying to get your attention
she replied oh well Im having hearing problems in both ears
I found this strange because the co worker she was talking with had a softer lower tone than me and the knock on the door. It seem she heard every word she said but states she couldnt hear me.
So I replied with ok Ill take that but I know you seen me even if you couldnt heat everything I said .. I know because you stare right as me while shutting the door.
she once again in a sarcastic tone said OKay
i proceeded to explain to her how upsetting it was to be handling in such manner and gave her advice to be more approachable and receptive to helping ALL customers not just onces who look like her. I explained to her in an upset but respectful tone that her actions makes me not want to be so respectful and that Id be wrong if I wished bad on her or said some not so nice things
Again she replied with an sarcastic Okay
so I walked off before I acted out how I was truly feeling at that moment.
I approached another staff and asked for a manager and thats when they told me she was the manager on duty but she has a boss as well named Chris and to reach out to him.
While doing my shop for a phone charger and Harry Potter book collection (total was over 100 dollars by the way) I walked into a gentleman who had a tag that said Chris.
I stop him on his tracks and asked if he was management.
he did stop and listened to what I had to say..
but informed me that he and the company can not do anything about it as she was not on the clock to he knowledge.
I told him I dont think it should matter if employees are on the clock or not onces they touch the premises wearing their uniform they represent target and should conduct themselves accordingly.
I explained that although I stop to chat with him I would still be leaving reviews all over and still contacting corporate regarding this morning run in because I know verbal communication only goes so far!
He replied with a simple okay.
The only reason Ill continue to shop here is for immediate needs only because its the closest to my home. Besides that I will start spending my money else where and I suggest others do the same!
Preferred solution: Apology
User's recommendation: Shop else where
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Munster, IndianaWrong products
I needed just 6 cucumbers to make a salad for my bowling banquet party & I also wanted just 2 zucchini, but I got 10 zucchini. Im lucky I had some cabbage so I at least had something to make that I could take.
I had started to make the cucumber salad so I ended up with a big bowl of sliced onion but NO cucumber to put in there. I couldnt go out to get some as the stores were closed by now. Cant the person that gets the items see the different between a cucumber from a zucchini. I also didnt want organic.
I like zucchini but what do I do with 10 of them. I dont have time to return them & by the time I can, they wouldnt be any good. Now I wont need the 6 cucumbers that I dont have.
The banquet will be over. I also had to waste half the head of lettuce that I got as they didnt pick out the best head
User's recommendation: Pick out the fruits & vegetables yourself
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kent, WashingtonNo RSVP
Target has not answered my questions. I assume they don't need my business. I now have no reason to go there.
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Verified ReviewerBad bed frame
I bought a mattress and a bed frame for my daughter for her birthday. There were a couple of bars missing from the bed and the mattress on the right-hand side at the bottom was smashed.
I've been trying to get hold of somebody for months but I can't reach anyone. By the time I do, they're going to say it's too late.
Now, my daughter doesn't have a bed. So, thank you, Target.
- Suck at contacting people
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Verified ReviewerMissing stuff
I've been trying for a little over a month now. This is very important to me.
I ordered a bed frame and mattress, and the bed frame is missing 3 bars. The mattress is smashed down on the side. I got it for my daughter's birthday and it was in July.
That's how long no one has helped me. I lost out on my money and my daughter lost out on a bed.
- Never gets in contact
Preferred solution: Full refund
User's recommendation: Unhappy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Laredo, TexasBad experience
I bought my daughter a bed frame and mattress and the bed frame was missing a few bars. The mattress is squashed down on the right side at the bottom.
I cannot get ahold of anyone.
I have called and emailed, but nothing is getting through. My daughter doesn't have a bed now and I have lost almost 500 dollars.
- All
Preferred solution: I would like my money back and apology for not contacting me a good time frame. I lost out on money and my daughter don't have a bed.
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Carmichaels, PennsylvaniaGot a bed
I bought a bed frame and a mattress from her daughter for her birthday and the bed frame is missing a couple bars and the right hand side of the mattress at the bottom is smashed in and no one can call me back or text me back or nothing and it's been over a month and then when it comes time they're going to say it's too late to get your money back and my daughter has no bed so thanks Target
Preferred solution: Full refund
Check not received
In January target sent me a check. I never received it.
I called on February and was told the check was cashed.Ive been calling frequently for 7 months and get the same answer . I NEVER RECEIVED THE CHECK. Is RED CARD synonymous WITH RED CHINA customer service. All I hear from customer service is the check was cashed, we intend to do nothing.
Are red china communists running customer service? Every person who answers the phone is a supervisor.
Very communistic. I want MY MONEY?
User's recommendation: We live in UNITED STATES and have choices. Boycott Target.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit card issue
I've had an issue with my Target card for days now. I have tried to call them and it just tells me to call back in an hour or that they are closed.
I have to get around their phone system by continuously pressing 0.
Even when I do get somebody, even a supervisor, I get different information each time. It's a runaround and no help.
- Customer service is horrible
Preferred solution: A resolution to the problem with my target card
User's recommendation: Oh I don't know. Pray, just just don't bother. Hopefully you have better luck than me
Target's customer service provided incorrect information on how to complete returns.
Each of your call in customer service representatives gave wrong information on how to return a package reiterating each time I called in your customer service representatives did not provide me with the right information on how to return an online order not only that but there was no way to stop the deliveries from coming to my apartment I wen the frustration of emailing the vendor as there is no cancellation on your website online which was very frustrating as the order had only been made approximately seven hours earlier
User's recommendation: Order from Amazon, which provides accurate information, takes responsibility, and offers refunds for any mistakes or inconveniences caused to valued customers through ractions on your account.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hollister, CaliforniaI ordered a bedspread online during the pandemic, I received it in a timely manner but haven’t been able to get a refund yet
Every time I inquire about a refund I get the runaround about how its been too long and I cant get a refund.
Well hello, I didnt want a refund because it didnt fit or anything, I wanted a refund because the bedspread started falling apart almost instantly right after I got it. I tried sewing it myself but it was coming apart at the seams everywhere.
I think I should get a refund no matter how long its been, especially since I got it during the pandemic. I would even take a store credit for it at the store nearest to my home.
- Sell products that are cheap and or not worth the money you pay
Preferred solution: Full refund
About
,
Target is a large chain of discount stores. The company was founded by George Dayton in June 1902. Its headquarters is based in Minneapolis, Minnesota, United States. Target offers a broad range of products under the following categories: Furniture, Electronics, Video Games, Household Essentials, Beauty, and many more. The company also specializes in apparel, footwear, accessories, and toys. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal, UnionPay, and JCB options. The company accepts returns for a full refund or exchange. There are more than 1800 Target stores in the United States. The company has 2 subsidiaries: Financial and Retail Services and Target Sourcing Services.
Target is ranked 97 out of 914 in Supermarkets and Malls category
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Why are you blaming Target. It looks like you live in a community of slobs that feel it's their right to trash a store.
You can bet the Target employees don't stock products like that and unfortunately they can't play mom to every customer and follow them around the store to clean up the mess they make. Perhaps since you seem to know how a store should be run you should pick up an application and get a job there to fix the problem.
You must work at this location. Go eff yourself
Don't blame understaffed employees for this mess. It's literally the customers who create messes like this.
No, I live in Minnesota. In this part of the country I've never seen retail employees tossing product around like this.
They put it neatly on the shelves.
I have seen inconsiderate customers fail to return product to the shelf the way they found it. I live in the real world and realize that the employees in a store can't be everywhere at once cleaning up after every inconsiderate customer that enters the store.
OH GROW UP. Just because they tell you something that you do not want to read does not mean they work at the location.
Do your parents know you posted this? Hopefully, they give you a good whooping for lying.
I would say that you made all of this up because you were fired, but unlike you i don't make ASSumptions. Besides there are laws against child labor, and for them to fire you would mean they violated that law and hired you in the first place.