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Target

Target

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What is your customer experience with Target?

Target Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Target has a 2.4 star rating from 727 reviews, with 42% likely to recommend; review distribution shows 63% unfavorable and many consumers are dissatisfied.

Positive Feedback

Customers cite convenience, prices, store location and layout, and merchandise selection as the strongest aspects of their Target reviews.

Negative Feedback / Risk Areas

  • Frequent Target customer complaints about poor customer service and rude employees, including unresolved delivery and order cancellations.
  • Many requests for a refund or return delays and denied credits for approved returns.
  • Issues with online ordering, account access, gift card delivery, billing and the Target Card.

Key Takeaways for Future Customers

  • Expect good in-store selection but be cautious: review Target reviews for order fulfillment and customer service experiences before relying on online or delivery services.
  • Document orders and request confirmations to support refund or dispute claims if needed.
View full overview ›

Media from reviews

Target - My package never arrived
Target - Putting emotion support people downTarget - Order complaintTarget - Order complaint - Image 2Target - Order complaint - Image 3Target - Order complaint - Image 4Target - Received wrong product (Samsung instead of iPad) and treated with disrespect
View all media ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
customer service customer service card order gift card store gift people items
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Susan D Tsp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No products but money was taken

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I was placing an on line order and I added a new card for the purchase, I placed order. It came back with an error message on the card.

I double checked the bank to make sure it was activated and it was. I also noticed they took almost $70.00 out of my checking account. I signed back into Target and made sure I had the correct card number, expiration date and code.

I hit place order again. I called Target to get my money back and customer service hung up on me twice.

View full review

User's recommendation: Don't shop here

Christine S Olb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlton, Massachusetts

Complaint about delivery

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You wanna know what happened when I called? Nothing.

All I got from the customer service lady was, 'I am so sorry.' I am so sorry, and we're gonna file this with the higher-ups, which I know nothing is going to be done because she didn't even ask me the gentleman's name of who left a message on my phone. It was very nasty. I know I kept on getting her over and over. I am so sorry you had to go through that.

So then you keep people like this that work for your company, that literally get to do deliveries and then talk rude to customers, and that's all, that's it. They get to stay there. I have their job, you know? They spoke to a customer like that and left a message on a customer's phone like that, and then your customer service, all they ever say is, 'Oh, I'm so sorry you had to go through that.' That doesn't resolve anything; that doesn't fix the situation.

And then, to be able to say, 'I went online to say you guys had a certain item,' you know, it tells me they have eight of them on the online thing, and I tried to do an order, and then it tells me there is none. Then why is the online thing actually saying there are some? So they need to better fix that. And then their online stores, you know, are not gonna show it or have it.

Then they need to say they don't have it, not make it look great. They actually have it in store, and you're trying to put an order through, and then in the end, they have none. You know, new people are right when they told me I need to shop somewhere else and not shop at Target, especially if that's the way I am gonna be spoken to when I do a delivery. And for your customer service to act like they give a damn when you know they don't.

They don't even ask the person's name of who said stuff like that to you. Then you know nothing's gonna be done. They didn't even ask what store I did delivery from, 'cause I guess I'm trying to tell her I ordered from two different stores.

So I would think they'd wanna know what store I had the issue with or what delivery, but she didn't even ask that. So that's why I know nothing is going to be done, but this is the way you guys apparently treat your customers, so I definitely think I'll be taking my business somewhere else.

View full review
Pros:
  • There are no pros
Cons:
  • Whole experience

Preferred solution: Apology

User's recommendation: My recommendation for future customers go to a different store go and stay at reliable that when they say they have something online, they actually have it and they’re not lying to you and when you try to put a complaint in to the customer service say that I just keep an apologizing and don’t even ask any questions so you know nothing‘s gonna be done they could give a damn less they just look at me as another person just having a little fit and that’s why this gentleman that left me the nasty message that you left me is getting away with crap like this and still has his job delivering for them. Find a more reliable and better store to shop at if you want any advice.

1 comment
Guest

Yaaaawwwwn

Jo D Cgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Putting emotion support people down

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Target - Putting emotion support people down

Recently, Target made a TV commercial putting down emotional support people. The commercial shows a person with a Christmas tree next to a guy looking like Santa.

I find this a disrespect for the people who suffer from emotional issues.

I am asking everyone who knows someone with mental health issues to stand up and complain about Target's disrespect towards the mentally ill people, including our veterans. We should think about a stand and maybe start a class action lawsuit against them.

View full review

Preferred solution: Removal of the commercial and apologize to all the people who suffer from the mental health issue

User's recommendation: Speak up

Melissa S Psn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

Order complaint

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Target - Order complaint
Target - Order complaint - Image 2
Target - Order complaint - Image 3
Target - Order complaint - Image 4

This was my message to corporate:

Good afternoon, I am writing in order to express my deep dissatisfaction with your online order system as well as the customer service Ive received. I placed an order for two mega evolutions booster bundles back on August 30th.

I received several emails over the course of the last week or so asking me to approve delays. On several occasions I contacted your customer support team to speak with someone regarding this matter to which I was assured time and time again to just give it time and that the order would be fulfilled. To my disappointment the order was cancelled today after waiting so long. The issue is this item is in super high demand and anyone who knows anything about Pokemon knows that right now there is a huge problem with AI and bots buying out mass amounts of stock.

The chances of me being able to reorder these items are slim to none. I know for a fact that stores all over the country have been receiving stock within the last two weeks so I am not understanding why none of that stock was allocated towards fulfilling my order. Its disgusting that a billion dollar corporation has such a blatant disregard for some of its customers. I would appreciate if someone would contact me about working something out in order for me to receive the items I ordered whether it be by placing another order bypassing the online stock issue or me picking it up at my nearest store which I would need a guarantee that the product is being held for me.

I will escalate this issue further in whatever way needed until I receive the items I originally wanted. Its not about the money, its about the principle of the matter.

View full review
Cons:
  • Poor resolution and customer service
  • Terrible online bot protection
  • Poor stock allocation

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid target online. Customer service is 0 help. Placed an order and after a week I kept getting emails to delay my order which would have been fine except after a week of delays they cancelled my order

1 comment
Roslin Kys

U *** keep emailing me while stealing my money by the two and fees keep the money and quit emailing me

Julie R Kcb
map-marker Toledo, Ohio

My package never arrived

Target - My package never arrived

My package never arrived. The picture they sent me is not even of my house, and it does not show the products, even in the photo. How do I go about getting my products?

View full review
Loss:
$85

Preferred solution: Deliver product or service ordered

Resolved
Mel C Ojh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Disabled Customer- Account Closed w/auto pymts arranged/ Payment NOT taken out and marked late/ No contact from Target about it!

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Disabled Customer- Account Closed w/auto pymts arranged/ Payment NOT taken out and marked...
Disabled Customer- Account Closed w/auto pymts arranged/ Payment NOT taken out... - Image 2
Updated by user May 02, 2025

Company fixed the issue and I have been provided with apology.

Updated by user May 02, 2025

I spent 1 hr 20 mins on the phone with Target CS. My call dropped half way through with the 2nd CSR and began all over.

I spoke to 4 agents total. They cannot account for why my automatic payments were dropped. I am now setting up auto payments through my bank to be safer than sorry (agreed by rep). It’s recommended to set auto payments 5 to 7 days prior, advised by CSR, so payment will process on time…just food for thought.

My payment was taken over the phone. This is not completely resolved, but for the sake of dealing with anymore Karen’s on here, we will consider it so.

Updated by user May 01, 2025

Since this site was created to help consumers and businesses connect…Target received my email and provided two responses. This site allows you to directly correspond with a business.

By contacting them here, on PissedConsumer.com, "it boasts a dedicated team of nearly 100 employees who share Michael's vision of fostering communication between consumers and companies. That means it helps them talk to each other.Crazy right?!

"The platform serves as a vital resource for individuals seeking to air grievances and for businesses aiming to understand their customers better." Funny that I actually was able to reach Target by using this poor little 3rd party service. It's actually a godsend.

Original review May 01, 2025
Good morning,
I am a Target Card customer and have closed this account due to my medical issues. I am on a payment plan and have set up automatic withdrawal. Twice it has not gone through. I have had absolutely no contact from Target alerting me a payment was not received (again!). This is not my fault. I have documented everything and I am willing to battle this through several outlets. Target has been awful and I have chosen to do my business with Walmart. It has constantly done me a disservice as a disabled customer. I have cognitive impairment and many other chronic issues. I am unable to remember all of my doctor appointments, let alone payments. I have everything on auto payment for this reason. I explained this several times via messages in my portal (which you have suspended) and over the phone. I want everything in writing because these services are untrustworthy. I would like assistance regarding my case and removal of this late mark, which is the only reason I realized you did not take payment again this month. This needs to be resolved. I do not have the capacity to do this on my own. I have asked for your help multiple times. I have early dementia and this is wrong to treat your customers this way. I am sorry for this upsetting message to whomever receives it; it's not your fault, and I appreciate your help. I apologize for my tone, but I haven't had a lateness on my credit report for 20 years. This is unacceptable. You do not care about the people—you just care about the money. My money is there waiting for you to take it as authorized monthly. Please resolve this at your earliest convenience.
Regards,
Melissa Castillo
View full review
Pros:
  • Nice products
Cons:
  • Terrible customer service
  • Discrimination toward people with disabilities
  • Lack of concern

Preferred solution: Respect and proper service! To receive alerts that are approved in my account…to be contacted if there is an issue. To have my automatic payments actually withdrawn. To not have a late payment remark that is not my fault.

User's recommendation: DON’T EVER get a card from Target! They are awful! I’ve had nothing but issues, and they treat disabled customers like garbage!

12 comments
Guest

Congratulations! I am glad things worked out.

Guest

Great! So you got in touch with them. So mark/edit your post resolved and another update thanking PC.

Guest

You either did not set up auto-pay correctly or had insufficient funds when they attempted to take a payment. If the latter, you are removed from auto-pay. It is not Target’s responsibility to ensure things are correct on your end.

Mel C Ojh
reply icon Replying to comment of Guest-2688817

Hello Horrible Target Employee/Representative… This is exactly what I’m saying. I have PROOF of setting up my payments, thank you very much.

It is very much their responsibility to uphold their portion of our arrangement. Not once have I received a failed transaction attempt for lack of funds.

So what’s your answer to that? I’m sure your reply will be lacking any form of humility or customer service…I’d fire you in a heartbeat.

Mel C Ojh
reply icon Replying to comment of Mel C Ojh

Further information regarding “Target Responsibility”; 1.“…if a payment is declined (I have no alerts/correspondence stating any of the sort): “What should I do if Target declined my payment? We tried to bill the issuing bank for your credit card, but they declined the charge.

To protect your privacy, the issuer can't give us any information about why the charge won't go through, so you will need to call your issuing bank to resolve this matter.” 2. Here is Target’s policy on failed auto-payment (they do not just drop you from the contract you made): “Always make sure your account has enough money to complete a scheduled automatic payment for your Target Credit Card. If your account doesn't have enough money to fund the automatic payment, you will either overdraft your bank account or miss a credit card payment - both of which could result in penalty fees.” Note: See the following for further customers with inaccurate auto-payment transactions with Target (just a few examples): https://***/forum/viewtopic.php?t=263052 https://***/r/CRedit/comments/xphz9e/target_red_card_turned_off_autopayments_sent_no/ https://***/r/personalfinance/s/PTwCn6JuGi https://***/credit_cards/target-credit-card.html https://***/us/mn/minneapolis/profile/credit-cards-and-plans/target-card-0704-2300****/complaints I do hope this was not Target responding to my inquiry. The only reason it is even listed on this site is to have proof of communication and direct email with Target Customer service.

Customers do have issues, and it is the responsibility of CS to “provide a great guest experience, and ensuring ethical and sustainable practices.” Note: https://***/sustainability-governance/operating-ethically/code-of-ethics https://***/r/Target/s/v1m1KmvMmN https://***/sustainability-governance/our-team/human-capital-management I used to love Target. Two of my family members quit due to the toxic supervisory environment and unethical practices. I do not have any hate for this business; in fact I hope it blossoms and changes for the better. It starts with the employees and the conduct of the system.

If it’s not Target’s responsibility to care for its customers and its community, it should not be part of its plan (see links). If my account were working correctly, I would have been able to message customer service from my account, but it “has been disabled”…hence this shenanigans. I wish for this error to be rectified and my payment processed/my automatic payments to be corrected. That is not asking for a unicorn.

It is within my rights to ask for investigation as to what went wrong on their end. I made sure I had money available in the bank, and if need be, I am prepared to send a banking statement showing funds were available to them. Is that sufficient for you? Also, I may be able to get something from my bank stating that there was no attempt to draw funds from my account.

I think that’s more than fair. Who wants to fight this hard to make a payment?!

To Target: I do hope we can kindly look into this, as requested, and resolve this matter. I do appreciate your time and assistance.

Guest
reply icon Replying to comment of Mel C Ojh

Still waiting for the godsend of an update that Target responded and rectified the situation and the thank you to PC. Also for the reclassification of the post to “Resolved” signifying how ecstatic you are with how quickly the issue was addressed.

Guest
reply icon Replying to comment of Mel C Ojh

Hey, Guest-268****. I don’t answer to you, and I’ll “resolve” this when the issue is in fact resolved.

Just because we have been in contact doesn’t mean anything. I have already praised and thanked PC. Do you want a cookie? lol you people sure do make the world go round.

Do you not have anything better to do with your time? I know you’re used to your husband being a one minute man or your mail order bride to arrive, but patience is a virtue.

What would be godsend is if you got a life and quit getting on “third party sites” to try and throw your one inch around. Your parents must be so proud.

Guest
reply icon Replying to comment of Mel C Ojh

I’m not with Target and you won’t reach them here. This is a third party site for consumers.

Anyone can post and anyone can comment. If you did have insufficient funds for a payment it is not their job to track you down.

You don’t even know where you are posting. No wonder you have issues.

Mel C Ojh
reply icon Replying to comment of Guest-2688924

I know what this is, and I did reach Target. Thanks to this site.

This site allows you to directly correspond with a business. By contacting them here, on PissedConsumer.com, "it boasts a dedicated team of nearly 100 employees who share Michael's vision of fostering communication between consumers and companies. That means it helps them talk to each other. I’m sorry for your miss information and negative attitude.

"The platform serves as a vital resource for individuals seeking to air grievances and for businesses aiming to understand their customers better." Funny that I actually was able to reach Target by using this poor little 3rd party service. It's actually a godsend.

Mel C Ojh
reply icon Replying to comment of Guest-2688924

They keep deleting my replies to you, but I posted pictures for your review. I hope it educates you.

Sherolyn Zsb
reply icon Replying to comment of Mel C Ojh

Hey kiddo, just because someone tells you that you are wrong does not mean that they work for the company. GROW UP.

You cannot fire someone if you are too young to work due to child labor laws. If you are an adult you are DISGUSTING for wanting someone fired.

Sherolyn Zsb
reply icon Replying to comment of Guest-2688817

It is a shame that an "adult" behaves like a child. The want to fire the employee when this childlike adult was in the wrong. They need to grow up.

View more comments (11)
Patricia C Vlh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Orders being canceled and/or not being fulfilled, CS useless

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Made 3 orders with Target on a clearance/sale item. 2 of the 3 orders were canceled by Target with reason of 'not being able to process your payment'.

Checked on my card and payment is pending. CS tells me not to worry about the charge, it will drop off, tells me to wait 24 hrs to reorder. 3rd order not canceled, but not processing as the shipping address is blank in the order.

CS doesn't have any remedy, no compensation, refuses to escalate the issue. Gave no identifier to submit complaint about the CS rep.

View full review
Loss:
$40
Pros:
  • Has a great variety of items
  • Target used to care
Cons:
  • Dont offer any resolutions
  • Dont care about customer satisfaction

Preferred solution: Compensation for frustration, time, effort, disapointment, etc. And an apology beyond the standard 'we are sorry for your inconvenience'.

User's recommendation: Stop shopping Target. You will get nowhere if your order is canceled or messed up. CS is useless.

5 comments
Christel Rvf

The most you are entitled to is $40.

Christel Rvf

You are only entitled to money back for the products that you did not get. You are NOT ENTITLED TO COMPENSATION. Nice try though.

Guest
reply icon Replying to comment of Christel Rvf

First off, you have no idea what I lost or what exactly happened, so your comment is not helpful in any way. I not only used my RedCard for the transactions, but I've also used my gift cards, which are no longer good, as the gift cards now state they have been used. I DID lose money, so keep your comments to yourself.

Christel Rvf
reply icon Replying to comment of Guest-2802585

This is a PUBLIC FORUM. Anyone can comment.

Even if the comments make you cry. You are entitled to everything you lost.

Not extra compensation. If you are trying to get more than what you are entitled t,o then I have a right to tell you off and shame you since you HAVE NO SHAME.

Rashana Bpz
reply icon Replying to comment of Guest-2802585

You lost $40 according to your post. So that is all you should get back.

View more comments (4)
Lyn S Nxg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service, communication and delivery service (FedEx).

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I needed to replace a couch with a recliner for some upcoming surgery and rehab. Bought the recliner this week and scheduled / confirmed delivery for this Saturday (today, as it worked out).

I checked tracking, the day before (yesterday) and discovered it was arriving between 11 and 3, not Saturday. Holy mackerel!!! My wife and I hustle to have a clear path, moved furniture, rearrange the front porch and got ready. Three o'clock passes, I check tracking and notice 3 - 5 has changed to "by the end of the day".

I called FedEx (another experience to wish on those you dislike) and was told it could mean 8:00 to 10:00pm. Around 10, I checked, again and found it rescheduled back to Saturday 11 - 3. Now, I've lost a day - confined to that terrible land of waiting for information that never comes unless you go get it, rescheduling my clients and getting really annoyed. Target and FedEx's customer service seems staffed by off-shore folks with English, apparently, a second language.

One rep hung up after we both tried to understand each other for a while and failed. You gotta wonder if anyone in management ever calls in to see what their customers experience?

I don't think they do (and, probably don't much care).

This is for therapy with minimal to no hope of correcting anything or having any satisfaction.

Off to my second day of wailing. I've never had the nickname "lucky" and doubt I will in the near future.

View full review

User's recommendation: Don't get your hopes up, but what's ya gonna do?

4 comments
Phineas Sqa

Well judging from your terrible English, I am guesing that English is your second language as well. 1.You do not need to use a space between scheduled/confirmed.

2. Since you are talking in past tense, you should have said you"hustled" not hustle. Same with rearange. You should have used the word rearranged.

So that is basically two mistakes of the same nature so you made three mistakes so far. 4. You should not have used a comma after I checked. 5.You have three places where you should have used a comma and did not.

This counts as seven errors. 7. Offshore does not need a hyphen.

8. It is 10:00 pm with a space.

Guest

" My wife and I hustle to have a clear path" Why would you have to "hurry" to get a path cleared? It should have been cleared the second you made the order and not when you thought that it was going to get there.

You and your old lady sound like terrible people.

Let me guess, you talked down to those "ESL" people. If you did, hopefully your delivery will be further delayed.

Guest
reply icon Replying to comment of Guest-2793694

Agree. “Path cleared” is code for I’m a candidate for Hoarding: Buried Alive. Though I do enjoy a whining rant over a rare circumstance (furniture delivery) when OP is armed with a stop watch and pad to list slights and grievances.

Zeniah Fom
reply icon Replying to comment of Guest-2793694

I am wondering if the OP;s also ESL with English like that.

View more comments (3)
Resolved
Vinicius V Vva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Received wrong product (Samsung instead of iPad) and treated with disrespect

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Updated by user Jul 08, 2025

Company fixed the issue and I have been provided with product replacement. Open the product box in front of them.

Original review updated Jun 18, 2025
My sister bought a sealed iPad from the Target store in Eatontown, NJ, and paid in cash. When we opened the box at home, it contained a Samsung tablet inside, clearly not the product we purchased.
We returned to the store with the receipt, the box, and the Samsung tablet, expecting help.

Instead, we were laughed at by the staff, accused of trying to scam them, and told nothing could be done.
We were calm, respectful, and had all the proof in hand, including photos. It was humiliating and unprofessional.
Weve filed complaints with the BBB and New Jersey Consumer Affairs.

Now were sharing this publicly to warn other customers and hold Target accountable. We are still requesting a full refund or the correct iPad.
View full review
Loss:
$300
Cons:
  • Staff was disrespectful
  • Accused honest customer of fraud

Preferred solution: Full refund

User's recommendation: Open electronics while still inside the store. Always double check the contents — and be careful when buying with cash. Target did not stand by their product or treat us with basic respect.

8 comments
Zachary P Mev

It comes to a time when you have to tape yourself opening packages when ordering online to provide proof.. They only reason they accused you of doing wrong is they probably would have done the same. They meaning the Target employees.

Guest

Contact the police. There is a sticker on the box that contains the serial number.

You can call Apple and they can trace where it went to be sold. Also, I don’t know what all happened but you did not return the item sealed.

Guest
reply icon Replying to comment of Guest-2708868

They also can tell if it has been activated.

Vinicius V Vva
reply icon Replying to comment of Guest-2709004

Thank you both for the input. Yes, we’ve already confirmed the serial number on the box directly with Apple.

It shows that the iPad tied to that serial number was activated in May 2025 — before we even purchased it. That proves the iPad was never in our possession, and the box was tampered with or swapped before we got it. We brought the receipt, the sealed box, and the Samsung tablet back to the store, but were refused any help and treated with disrespect.

We’ve filed official complaints with the BBB, New Jersey Consumer Affairs, and now we’re escalating this to Target corporate leadership and media if necessary. Appreciate the support — we’re not letting this go unanswered.

Vinicius V Vva
reply icon Replying to comment of Guest-2708868

Thank you both for the input. Yes, we’ve already confirmed the serial number on the box directly with Apple.

It shows that the iPad tied to that serial number was activated in May 2025 — before we even purchased it. That proves the iPad was never in our possession, and the box was tampered with or swapped before we got it. We brought the receipt, the sealed box, and the Samsung tablet back to the store, but were refused any help and treated with disrespect.

We’ve filed official complaints with the BBB, New Jersey Consumer Affairs, and now we’re escalating this to Target corporate leadership and media if necessary. Appreciate the support — we’re not letting this go unanswered.

Zachary P Mev
reply icon Replying to comment of Guest-2708868

They would have to open the item to see what was inside.

Guest
reply icon Replying to comment of Zachary P Mev

Apparently you are able to purchase materials to seal an Apple box to make it look like the factory seal. Fraudsters are using this to return Apple Boses with used product inside. Contact your credit card company with the proof it was activated before you made the purchase and dispute the charges.

Guest
reply icon Replying to comment of Zachary P Mev

I understand that. I made the comment in reference to OP’s June 18 comment “we brought the receipt, the SEALED box and the Samsung tablet back to Target...”.

OP’s words, not mine. Learn how to read.

View more comments (7)
Ruthann M Pai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing egift card

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received 2 emails saying I would receive a 20 dollar egift card for issues that Target had online. I have not received.

Curretntly on hold for 30 plus minutes.

First customer service rep said that the email containing the gift card was sent. I did not receive.MiMi

View full review

Preferred solution: 20 dollar egift card promised

Katherine N Yhp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Commerce City, Colorado

Greed

Updated by user Feb 06, 2026

Tell target to go out of business. They are devoid of anything that approximates decency

Original review Jan 22, 2026

I am glad Target employees are walking out to support the fight against ICE. You dumped DEI and your business suffered, good.

Now employees care more about the people you turned your back on than your pathetic soulless company!

If you had any self-respect, you would support the walkout, but I bet all you are going to do is cry like little *** and threaten to fire employees. Boycott Target!

View full review
Cons:
  • Eliminated dei

Preferred solution: Reinstate DEI treat your employees like people. That smile policy you had at Christmas was DISGRACEFUL on the part of corporate

User's recommendation: Boycott target

Emperatrizita K
map-marker Lancaster, California

To voice my concern I don't want to pay for a canceled oder

I should have listened to my kids not to order from Target on line I'm very disappointed Target should notify Affirm that my order was canceled not delivered

View full review
Loss:
$124
Cons:
  • Ton

Preferred solution: Full refund

User's recommendation: Buy somewhere else I never have this problem at Walmart

Carlito Urf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birch Run, Michigan

Want a total balance on my card

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I have a bill but what I owe isn't on the bill.

Can't talk to anyone. Come on now???

Please connect me to someone.

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Mike S Kgi

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Verified Reviewer

Bought stroller just now and didn't use my employee discount or target cardCan you credi this

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Didn't talk to anyone. Help, help. Very confusing process to get a credit on my purchase for team member discount.

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Loss:
$25
1 comment
Latessa Dyj

Well, if you are old enough to work, you are old enough to take responsibility for YOUR MISTAKES. I am sure they will give you an employee card.

Something that you forgot to present when making the purchase. Something you "forgot" to mention in your review.

Duane Wmp
map-marker Silver City, New Mexico

I triped on a little kid and he ruined my day I hate u target I even slipped on water I'm suing you losers 1 star.

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I tripped and got hurt I feel so sad right now they should lock in and be better gangg rehehehehehehe

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User's recommendation: blow up the nearest target i hate them.

Renee L Sdk

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Verified Reviewer
| map-marker South Lake Tahoe, California

Terrible customer service

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Had trouble ordering online when a discount disappeared before I could place order. It was supposed to be good through that day at least.

Didn't have size at local store. No phone # to contact. No email.

Only contact was through employees at store who couldn't help with online sales. Was directed here and tried to contact by messaging Target with my problem, however it's been a week and they have not read my message yet.

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Preferred solution: Price reduction

User's recommendation: Absolutely no customer service for online sales issues.

About

Related Companies

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Summary

Target is a large chain of discount stores. The company was founded by George Dayton in June 1902. Its headquarters is based in Minneapolis, Minnesota, United States. Target offers a broad range of products under the following categories: Furniture, Electronics, Video Games, Household Essentials, Beauty, and many more. The company also specializes in apparel, footwear, accessories, and toys. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal, UnionPay, and JCB options. The company accepts returns for a full refund or exchange. There are more than 1800 Target stores in the United States. The company has 2 subsidiaries: Financial and Retail Services and Target Sourcing Services.

Target reviews and complaints

Target is ranked 79 out of 1231 in Supermarkets and Malls category

Area Served

USA

Payment Methods

American ExpressVISAMasterCardPayPalDiscover

Target FAQs

Winnie Murugi
PissedConsumer Reporter

Target FAQs

According to the company’s Help Page, you are only allowed to cancel an order if it hasn’t been processed for shipping yet. In order to have it done, you should do the following:

1. Visit the Target website or app and sign into your account.
2. Go to "Orders" in the account settings.
3. Pick the order you want to cancel.
4. Click on "Cancel items" to continue with the cancellation.
5. Confirm the cancellation. You will get a confirmation email if it goes through.

As per the official website, www.target.com, Target usually keeps pick-up orders for 7 days. If you don’t collect your order in that time, it will be canceled, and you will get a refund. Target might also send you a reminder email, and sometimes you can extend the hold for an extra day or two using your Target account or app.

The company has the following Target return policy:

- In-Store: Take the item and your order confirmation to Guest Services at any Target store.
- By Mail: Sign in to your account, locate your order, print a return label, and send the package back.
- Through the Target App: Start the return process via the app.

You can return most items within 90 days. Refunds usually take 1-3 business days to process after the return.

According to the Help Center on the official website, www.target.com, to close your Target account, you should follow these steps:

1. To delete your account, you should contact Target customer support. You can do this through their Help Page or by calling 800-591-3869.
2. When you reach out to support, have your account information ready, including your email address and any other details they might ask for.
3. Once you send your request, it may take some time for Target to process the deletion. You will get a confirmation when your account is fully closed.

To track a Target order, including those made with a Target gift card, do the following:

1. Go to the Target website at www.target.com or app and sign in to your account.
2. Look for the "Orders" section in your account settings.
3. Locate the order you wish to track and click on it to see the tracking information.
4. You will see the current status and tracking number, which you can click for live updates from the shipping company.

Target hours can differ by location, but generally, most stores close at 10:00 p.m. from Monday to Saturday and at either 8:00 p.m. or 9:00 p.m. on Sundays.

Target is part of Target Corporation, which is a publicly-traded company listed on the New York Stock Exchange with the ticker TGT. The ownership belongs to its shareholders, including big investors, mutual funds, and individual investors. Key institutional shareholders are firms like Vanguard Group and BlackRock, according to the Target website, www.target.com.

The Target headquarters is located at Target Brands, Inc., 1000 Nicollet Mall, Minneapolis, Minnesota 55403, United States.

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