Not resolved
Customer service
Diversity of Products or Services
1 comment

Today I placed an order online with target for over $200. As soon as I hit submit I realized the order was going to the wrong address.

I immediately called the "customer service" line and was told that I would have to call back after the tracking was emailed to me in order to re-route the package. Once I received the email I was told that I could not re-route the order because it was being shipped by mail. They said I should have canceled it earlier which was an option I was not given. When I asked for a supervisor I was told the supervisor does not speak with customers, I asked for the employees name and service center location and was also denied that request.

I normally spend in the neighborhood of $500 per month at Target but I will never shop there again.

Poor service, rude agent and they don't even speak English very well. What a horrible company.

Product or Service Mentioned: Target Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Full refund.

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Pinckney, Michigan, United States #1250834

Correction: the experience was terrible, not the company.

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