I ordered $1500 worth of out door furniture from the Barclays Credit Card Website Points Center for Target.com. My credit card was charged the $1,500 for the purchase, a day later I was charged $1,100 from Target for the items that were shipped while the $1,500 charge was still pending.
A day after that I was charged $400 for the remaining items with the $1500 charge and $1100 charge still pending. The next day I was again charged $1100 from Target with now the other 3 amounts still pending. I received a phone call from my Barclays Credit Card asking if I had made all these purchases because it seemed to be fraudulent activity on my account. I explained that the purchase was for $1500 and I did not know about these other charges.
Barclays canceled my credit card and had to reissue me a new card which cause me grief as I now did not have a credit card for a week and then had to notify all my automatic payments of the new card. MY BAD EXPERIENCE DOES NOT END THERE!!!! Finally the day came when part of my order arrived. The delivery company dropped off a massive box weighing 300 Pounds in my drive way, I requested that they take it into the back yard, you would think that was reasonable since its pool furniture.
The told me that they don't do that and they just deliver to the drive way. I called Target and told them that was unacceptable as I would not be able to move this 300 pound box. Basically I was told that there was nothing they can do and that was the delivery companies policy. After spending an hour and 40 minutes on the phone with a Target representative I finally canceled my order.
Target now told me that the would schedule a pick up of the item sitting in my drive way for the next day and would not issue a credit until that item was picked up. Target also told me that I was responsible for that item and if it got stolen I would not be issued a credit, BOTTOM LINE DON'T EVER BUY ANY THING FROM TARGET! STRAIGHT CROOKS!
THEY OVER CHARGED MY CREDIT CARD THEIR DELIVERY SERVICE IS HORRIBLE AND THEIR CUSTOMER SERVICE IS THE WORST I HAVE EVER DEALT WITH!
Product or Service Mentioned: Target Delivery Service.