Target is one of my favor stores and today I had my first taste of being profiled and it wasn’t fun. So I go to Target to pick up my online order (Target in Society Hil) small little grocery store branch.
I must admit I forgot my ID simply because I paid with my mobile card. So I purchased a few more items when I got to the front and let the cashier know I placed an online order 3 cans of enfamil soy for pickup. She was really nice and said no worries her manager always does it without if. She calls him on the radio let’s him know the situation and he proceeded to come help.
When he comes to the front he looks me in the face and asked for my id which he knew I didn’t have. He then proceeds to tell me he can’t do it. I said to him “your cashier just told me that you do it all the time” he proceeds to tell me that he does but he can’t give it to me because it was too much. My order was $83.97, I was so confused.
I can tell by the look in his face that he didn’t expect to see a black girl with braids and that’s why it went from him doing it all the time, to him not being able to do it. We began going back and forth and I started getting embarrassed because people were looking.I told him that I would just cancel the order because it was ridiculous and I had more than enough to prove my identity. It was also hurtful to know that society thinks we can’t afford something as cheap as $83.97 for infant 3 cans of infant formula. He then tells me I can do what I want (as far as canceling) my order.
I was super upset simply because I don’t pull the race card but it’s complete *** to be mistreated. I get it rules are rules but you simply didn’t give me something because I didn’t look how you thought I looked. I called corporate who sounded just as frustrated as I did and they were very apologetic.
It’s such a shame how one complete *** can put a nasty taste in your mouth. I won’t visit that target location ever again .
Product or Service Mentioned: Target Manager.
Reason of review: Poor customer service.