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I went to a Minneapolis Target store and I purchased a convertible box for my T.V. Upon opening the package there was no plug that should've been included.

I took the product back and twice did the employee give me a plug that didn't fit the convertible box. So I took the product back to receive cash back. I was not offered the same product or a different one. Nor did the employee want to give me cash back.

He said, "I'm really not suppose to do this but I'll give you cash back." I was displeased with the product and service. I was not given any customer appreciation or incentive.

This was inconvenience and I think you should know.

Product or Service Mentioned: Converter Box.

Reason of review: Poor customer service.

I didn't like: Policy.

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Anonymous
#1142214

With your attitude why would they want to give you incentive to return?

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