Not resolved

Went to Target to buy Rosetta Stone. Price for the German 1-5 package on the Rosetta Stone site was $169.

Target price was $249. After a lengthy wait at customer service, I was told that they will not match because Rosetta Stone was not an approved site, even though it was the manufacturer of the product. So I went to Best Buy. Had no problem there.

They matched the price without blinking. The site is telling me that I need to write 100 words before it will allow me to submit, but there's not much else to say.

For the sake of non-brevity, I guess the question is why Target would match the price from a third party vendor such as Amazon, but not the actual manufacturer? If anything, the actual manufacturer is more likely to stand behind the product, include the same warranty, etc.

Product or Service Mentioned: Target Customer Care.

Reason of review: Poor customer service.

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Price match! Salvation Army Has This on Sale for 25 cents!


Why didn't you just buy it from Rosetta Stone if their price was better?

Houston, Texas, United States #1275938

Why must customers spend their time and gas money price matching an item when it would be cheaper all around to just go to where the item is for the best price?

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