Purchased Target Extended Protection Plan, Target sales person stated it covers about everything including accidental damage. Once I placed claim I stated that my "portable device" was accidentally dropped and I would like to receive credit on this unit.

The protection plan states that it covers damage from heat, dust, and humidity, failures and breakdowns from normal wear and tear... So what is normal wear and tear on a portable device?? Dropping it is not one of them, which I can't understand this is absolute BS. They train the sales person to push these coverages saying good things, easy reimburse with a simple Target Gift card..

Well make sure you choose your words carefully, You will need lie on why the protected equipment failed just so you can get what you paid for and get coverage... Gone is the day of being truthful and being rewarded. Be warned this is just an insurance scam! The camara does not even have a ding on it from the drop, obviously they work hard to not pay out their claims.

I'm now working on the 3rd layer of management to get some answers of what "normal wear and tear is" For them it is not even taking it out of the case for use. Warranty is $17.00 and cost of camara was $ 199.99

Product or Service Mentioned: Target Gift Card.

Monetary Loss: $200.

  • Target protection plan
  • does not pay claim
Company wrote 0 public responses to the review from Dec 15, 2013.
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Harrison, Michigan, United States #760818

You can't actually think that dropping a camera would be considered normal wear and tear. Normal wear and tear would consist of something such as a button no longer working from using the camera so much.

Also, you should do research on what you are buying.

It's too bad that someone told you it covers accidental damage; that doesn't surprise me, but there are brochures that state what is and what isn't covered. If you are buying something like that, it always makes sense to READ before you buy or at least in enough time to return the warranty.

Luzerne, Pennsylvania, United States #758834

Perhaps when you are a little bit older and more responsible you can have more expensive things. And I know you are just a child and they cannot arrest you for this, but in future, keep in mind that if they find out you lied about how the product was damaged you can be charged.

Columbia, Kentucky, United States #758821

Actually, "normal wear and tear" does NOT include actions on the user's part which damage the product. You are out of luck, unless you persist and become so obnoxious that they just want to get rid of you and give you a new one.

You can try, I guess but it was your fault the thing was damaged. Dropping is not normal.

Sioux Falls, South Dakota, United States #758789

I don't consider dropping something normal wear and tear. When a cashier asks if you want to buy the protection plan, that isn't pressure, it is just a question and nobody is holding a gun to your head, forcing you to buy it.

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