We went to the Target in Queen Creek, AZ first thing in the morning as they first opened. We did our shopping and went to check out, but no check out lines were opened, only a self check out.
We started to scan our item & bag them. We came to an item which didn't scan so we held the item to the side & continued to scan. A target employee came over & started going through our bags even though I had held the item out which did not scan and told her that. I asked her why there wasn't any line opened & she said the self service is all they had opened right now.
I said what happened to customer service, maybe we should go somewhere else and she responded yes you should. We filed a complaint with the store & headquarters on August 22nd and as of today September 16 have not heard from them. I'd think an apology was in order, but it looks like Target is only out to make money.
Well guess what I won't shop there again & I will bad mouth Target as much as I can. Don't shop at Target.
Product or Service Mentioned: Target Customer Care.
Reason of review: Poor customer service.
Preferred solution: Apology.