I purchased a Motorola modem/wireless router a year ago and also purchased a 2 year extended warranty. The modem went out today so I took it back to Target and was told that I have to send it in and would get a Target gift card.
What a joke. I was told by the customer rep that I should have read the fine print of the warranty. Who is going to pull out the warranty paper in the checkout lane and read it. My wife works from home and we need the modem/wireless router now.
The store manager said his hands were tied and could not do anything. We are cancelling our Red cards and will never set foot in Target again.
Product or Service Mentioned: Target Gift Card.
Monetary Loss: $154.