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Exchange, Refund and Cancellation Policy
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1 comment

I spent $480 for this device and controller. The store at 34787 Fowlers Grove refused to honor their return policy based on multiple similar complaints for the device.

I had original receipt and original packaging.

They told me to take it up with Sony. I wish I coyld rate this store with a zegative

Product or Service Mentioned: Sony Playstation 4 Video Game Console.

Company wrote 0 private or public responses to the review from Oct 06.
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Anonymous
#1576648

Your complaint makes it sound like you opened and used the product. Their return policy states that they may refuse returns of opened products.

If there was a problem of the product functioning properly, follow the instruction for filing a warranty claim with the manufacturer. If the manufacturers warranty policy covers repair rather than a refund at the store, get it to the manufacturers service center.

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