I ordered a doll for my daughter for her birthday. It was supposed to arrive 10/23 after I didn't receive it I called.
I was told by someone (non-English) that it was lost and they would refund my $. The refund would come to me within 7-14 days. I went ahead and re0rdered on 11/7 and it still has not shipped. I called once again and spoke with someone who once again, did not speak very good English.
She couldn't understand my problem. I asked for a supervisor and then was hung up on. Why am I having to deal with foreign people who can't understand me or resolve my issues and why am I having so much trouble getting my shipment?
I am appalled that Target is not using Americans who speak English to be their cust serv. I am going to Wal Mart.
Product or Service Mentioned: Target Shipping Service.
Monetary Loss: $38.