Instead of buying at Walmart, I thought that I'd try Target on line. They shipped a counter-top microwave that had a malfunctioning countdown timer control...useless.
They then told me to return it to the nearest store...80 miles round trip!! I complained and after some e-mails they paid for return shipping. They finally acknowledged receipt of the item and gave me a merchandise CREDIT ?? When I requested a full refund here's what customer service said: "Since I used PayPal for the online purchase they couldn't refund my purchase price because there was no credit card number".....incredible !!!
These people haven't a clue. I said to the customer service rep "this how you playing it ?" He said "yes".
Reason of review: Poor customer service.
Monetary Loss: $105.
Preferred solution: Full refund.
I didn't like: Return policy online.