I just tried to return a microwave purchased in October to the Everett Mall Way store.The microwave was purchased by the school for our department.

For the last couple of months it has not been heating anything although it sounded like it was ok. I was asked if I had the box. No I don't. Really?

The manager came and said sorry but after 3 months it has to be returned to the manufacturer by the buyer. The microwave was $75.00 and not worth trying to fix it.

It was purchased for our workplace.I left it there and will get a better quality one at Costco when it opens this a.m.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $82.

Preferred solution: Full refund.

I didn't like: Customer service.

Had an Experience with Target?

Write a review


Terms of Service
Post Comment
Cincinnati, Ohio, United States #1313788

Your receipt expired in January. Theres nothing they can do. If its been acting up for months you should have returned it then.

Houston, Texas, United States #1312986


This is part of their return policy regarding major appliances, which can be found on their website...

Major Appliances (MA)

- A major appliance may be returned or exchanged within 7 days of the purchase date if the item has a manufacturing defect.

- A major appliance can be returned or exchanged within 30 days of the purchase date, if the item has not been used and is in the original package.

- If items do not meet the rules above, the Guest must contact the vendor for warranty issues/concerns or claims.- Returns, refunds or exchanges must have a receipt.

I understand that you did not like their policy, and that you consider it to be poor customer service, but you could have done the research before buying the microwave. What will you do if the same problem happens at Costco? Will you complain about the poor customer service as well?

I would not be surprised if this is standard procedure at any retailer.Will you complain about that as well if/when that happens again?

You May Also Like

Target - Bed Frame Review from Vinings, Georgia Target "Generally I don't complain online about companies but after the poor treatment and attitude of Targets customer service department I believe I have no other choice. In August I ordered..." Read more Target - Loafers Review from Onalaska, Wisconsin Target "I am very disappointed and upset because last week I went to go purchased a pair of loafers (shoe department) for my sister. On the shoe tag and shoe box..." Read more Target - Customer Service Target "Purchased an air mattress - labeled online and on their shelves as $45.99. As I put it in the car, I noted they had charged me $75 (?) not..." Read more Target - Review in Supermarkets and Malls category Target "I just left target, and I'm in shock.I always check the expiration dates, but today I was in a rush I just put it in the cart without looking..." Read more Wayfair - Bed bugs Wayfair "I purchased a upholstered bed frame from wayfair. Put it together with ease and it was beautiful. Fast forward a few months and myself and my kids started getting welts...." Read more Pepperfry - Cheap & Fake Quality Products along with No Returns Pepperfry "Hi there, This is your valuable customer who had placed Order: 303369106 through which Duplicate Tupperware Bottles were delivered to me. I even confirmed that these Bottles were Duplicate by..." Read more Exxonmobil - The cashier cursed me! Exxonmobil "Cashier name was RENE. Service Station : MOBIL at 4605 Beverly Boulevard, Los Angeles, CA, 90004 operated by a dealer, Harry Hahn Date of Incident: 24th September 2017 at 8:43:59AM..." Read more Kenneth Cole - Poor Product sold. Kenneth Cole "I brought a wallet from Blue water Bridge duty free shop ,Point edward ON,N7V4JS Canada. on july 12,2017 while going to USA to meet my sister along with my wife..." Read more