Update by user Aug 18, 2013
I shop at Marion, Il. Not Metropolis
Original review posted by user Aug 18, 2013
On my June statement it showed a late fee in which I wasn't late so I called and asked why it took 11 days to post my check. The man didn't have an answer so he said he would take away the $25.00 from the balance and I said no I will deduct it from the min amt due where it was put so my payment wouldn't be so large. The man said it can't be done that way and I said yes it will be done that way as I didn't make the mistake. I deducted the $25.00 and sent in my payment. This month a $35.00 late fee was added and again my payment wasn't late and again I deducted the late fee and sent in my payment. On my bank statements it shows my check are posted on time. Now with this kind of practice I will contact the media about your adding charges to accounts and I will also seek legal council if need be. All I ask is for you to deduct all the extra charges which to date is $60.00 and to quit adding charges. This is stealing. Thank you
10442 Stotlar Rd.
Marion, Il. 62959
Monetary Loss: $60.