I try to support brick and mortar businesses in my town to help promote local character and prosperity, for instance. Problems arise when cashiers subtly, mostly, assume the customer is a shoplifter.
The mother of all such assumptions is the cashier's question, "Is that all"? The question can make you feel that because you are only buying one or two inexpensive items that you must be hiding five other items somewhere and only intend to pay for the cheap items you put on the counter. Or maybe the cashier is genuinly trying to jog the shopper's memory about other items he may have forgotten to declare. What is the cashier really trying to say?
There has got to be a better way for stores to protect their merchandise from theft without that disconcerting question. I do a lot of shopping on Amazon to avoid such cashier microaggressive questioning.
Maybe the best solution would be to go with the Wal-Mart/Costco model: check the receipt of every customer leaving the store. It wouldn't be 100% effective in stopping shoplifting, unfortunately; however, the "light" shoppers will be spared the annoying and ineffective leading question technique, and maybe they wouldn't defect to Amazon quite so often, which would keep the money of the frugal shopper flowing to the brick and mortar businesses.
Product or Service Mentioned: Target Cashier.
Reason of review: Poor customer service.
Monetary Loss: $9.
Preferred solution: Better training of cashiers (see post).