I went to Target with my 4 month old daughter and 8 year old son. I had two coupons total with me (two manufacturers and two Target coupons).
In the coupon it said one deal per customer. I wanted to do a deal for Dentyne gum and Beneful 3.5 oz dog food. In the end the two items would have costed me $1.01 with tax. My son got all excited when he found out I was buying food for our dogs and he asked me if he could do the other deal.
I said sure (I didn't see why not) I could just separate the order and let my son do the deal also. That way I didn't have to drive again to do the other deal. After all he is customer as well (he spends hundreds a year buying toys from Target a year, most with his own money that he makes selling soda). I got to the cash register and my son did the deal first.
He had the coupons ready and his $1.01. He was super excited! Then came my turn. I guess the cashier was in the middle of shift change and manager also came up.
The manager took my items from the belt and was all loud that everyone could hear. "I will not sell you these. I am not going to allow you to use your son." I was calm and I asked why not. He is a customer as well.
(At this point they have already sold the items for my son, but had a problem me buying). Everyone in the store was staring at me. I was so humiliated and embarrased. I just wanted to get out of the store.
I asked for the corporate number and left. I had tears in my eyes. I have NEVER been so embarrased in my life! My son kept asking what was wrong.
When I got to the car I called the corporate very upset. Their answer was that they would report the insident. What good that would do to me?! Next day I called the store and told them what happened.
Another manager was very sorry what had had happened to me. She told me to come back and they would give me the product. When i got back to the store, her supervisor for the young girl who treated me horribly came and spoke to me. Only thing that they did to me was apologize and SELL me the product.
I was so dissappointed. I had to drive almost 20 miles and no apologize from the girl that from day before. She probably still works from them and will never be punished for what she did.
Since then I have been too afraid to go to the Target store anymore..... Afraid that the same thing will happen again....
Product or Service Mentioned: Target Coupon.