I ordered 2 items on Target.com and a day later changed my mind due to new information about the products. i cancelled the order and Target.com shipped the items anyway.
After i cancelled an online order, Target notified me that they shipped the order and would not take steps to assist me or take any responsibility for the error. They said "oh, there's only a 30 minute window if you want to cancel an order and then there's no guarantee it will be cancelled".
There is no disclaimer to this effect on any of their websites, nor did the online rep. provide this info when i called to cancel. She assured me it would be taken care of. By default i must refuse to accept delivery from UPS, (this is a large Item), wait until it is returned to sender, and go through the complexity of waiting for various verifications so i can receive a credit to the account it was billed to.
Target's response" we are sorry we can't resolve the problem in the manner You want us to".
Target had some integrity and a good reputation at one time. Today it seems to have lost its dedication to good customer service and accountability.
I plan to boycott Target in the future and i hope they improve their online services. there's a lot of competition out there Target.....
Monetary Loss: $200.