Update by user Apr 14, 2012
Resolved. I filed a dispute with PayPal a was refunded in full.
Original review posted by user Mar 13, 2012
I placed an order on Target.com for $433.68 on Feb 20th. I never received all of my shipment because one of the boxes was sent to the wrong address.
I contacted Target rep on 3/1/12 @ 2325 a was told that "You will receive a full refund, including shipping, in the form of the original payment" (This was recordered for quality purposes). Afterwards at 3/1/12 @ 2330 I received an email from Target that stated "Refunds will be creditied to the original form of payment within 7-14 days" (I can supply that email). NOWHERE on the email nor did the rep exclude PayPal. I made a financial decision based off of that email and the statements made by the rep (in other words I went into a Target store and purchased similar items).
It is my error that I took the statements of a Target Represenative and the statements within a Target email literally. I was a faithful Target shopper and quite upset that Target has not accepted responsibility for statements made by its phone Reps or emails.
I am expecting no more of Target than to refund the money for the undelivered items in the way stated "the original form of payment".
Monetary Loss: $160.