The recipient of my gift card went on line to check the balance at what appeared to be an official Target website. The gift card # was then stolen and used fraudulently.
I went in to the Manalapan, NJ store where I bought the card and the manager called the # on the back of the gift card. I received a case # but never heard back. I called them & they said because the recipient of the card didn't check the balance in the way she should have (by calling the # on the back of the card or the stated website), I would not receive my $75 back for the cost of the card. I called guest services and they said the same thing.
I emailed the CEO, Brian Cornell and I believe that email was forwarded to someone on the gift card leadership team who called me and said they wouldn't reimburse me. It is quite disheartening that a large corporation such as Target will not stand behind this.
Reason of review: Target doesn't stand behind fraudulent use of gift cards.
Monetary Loss: $75.
Preferred solution: Full refund.
I didn't like: Website, Customer service sucks.