100 views
2 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I had ordered a chest freezer on Saturday with 2 day shipping. Expected delivery date was Wednesday (First of all how is that 2 day shipping).

Then the item did not arrive on Wednesday and tracking showed no progress than original label created. Then I contacted their customer service through chat, I was told that my item is lost in their delivery network and he can order it again, so I will have to wait another couple of days (at least).

Because I had ordered it for party on Friday, I did not have time to wait. They said they can do nothing more about it and only could offer me $5 target credit for this horrible experience if I would wait for order.

After all of this, there is no point sticking with target, I ordered from bestbuy with next day delivery with professional installation at 5% less price than target.

Reason of review: Order processing issue.

Monetary Loss: $200.

Preferred solution: Offer complimentary 1 day shipping or full refund plus one day shipping cost.

Location: 550 Arsenal St, Watertown, MA 02472, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

You seem like a drama queen. Things happen, don't wait til the last minute to order.

Guest

Target isn't exactly the place I would order something like a freezer from.

Target Reviews

  1. 528 reviews
  2. 244 reviews
  3. 264 reviews
  4. 127 reviews
  5. 92 reviews
Target reviews