I bought a marked down shoe at target on 9/02/13 for$18. On 9/05/13, my sisters &I went back there to do some shopping & so we stopped by the shoe section.
I tried looking for the shoe that I bought to see if they marked it down any lower & surprisingly they did! When my sister &I was ringing up, I asked the old Guy to see what's their policy about price matching & he told us too go to the customer service to go ask them. After he was done ringing us up, we went over & asked the African lady & she had to ask an Asian Guy to see if they could do the price match & he said yes but for us to bring in the shoe with the receipt tomorrow & they can do it for us. The African lady's name was Pam!
The next day my sister &I went back there with the shoe & the receipt waiting in line cause Pam was helping another African lady out. Pam was talking so nice to her but when it came to us she was the total opposite! I explained the situation again to her cause she acted *** like she didn't remember what she told us yesterday & she denied that she didn't say it & they couldn't do it! The so called store manager was next to her too & she asked the manager & she said no they couldn't do price match!
I asked her can I refund it & buy it again? Guess what her response was, no! So I got irritated & asked can I just refund it & she said yes! I'm like dude that's basically the same thing!
Target seriously need to improve their dumb customer service or else ain't nobody going to their store anymore. I was a loyal customer but after this incident, I won't be shopping at target anymore! What stores let you return sales items but won't let you repurchase it?
I'm going to contact the district manager & make sure actions are done to this target on shingle creek in Brooklyn center!!!!! I repeat, I will no longer shop at target!
Monetary Loss: $18.