After making 3 large purchases the company decided to offer a credit card with 10% off. I asked if my other recent purchases totaling about $2000 could be added considering I wasn\'t offered at those times just days before.
They said yes and bring back the receipts. When I brought them back, making an additional trip, they said that they could not give the ten percent off! I was angry that they had misinformed me and didn\'t offer me the promotional discount at my first big purchase. After speaking with supervisors and getting no resolution or compensation for all of my aggravation, except that the employees of Haverhill Target will be \"trained better\"...
My family and I will no longer be shopping at any Target stores! I will also do my best using blogs, facebook and myspace as a means of letting anyone and everyone I know, know how much of an unfair company you are and how you treat your customers. A large company should be trying to help and keep its consumers and you have shown nothing but aggravation. The customer is always right, but obviously your company didn\'t learn that in business 101.
Another thing you might want to take into consideration is the power of word of mouth! You can spend millions in advertising, but what it comes down to is the opinions of your consumers right down to the little guy.
Compensation would have been about $200, but rather I assure you, you will miss out on at the very least 100 times that amount in business. It could have so easily gone the other way.