After being charged twice for an online pickup order, being on hold for 30 minutes after the fact, getting hung up on so calling back and being on hold for another 30 minutes to be told I need to talk to a specialist to refund the item the next day!!!!! Called the next day, customer service auto says "were sorry, but we have an unexpected volume of calls" and hangs up!!!
So day 3 after the fact, I call and am on hold for over an hour!!!!
THEY REFUSE TO REFUND ONE OF THE ITEMS!!!! SOOOOO PISSED!!!!
Reason of review: Order processing issue.
Monetary Loss: $9.