WORST CUSTOMER SERVICE EVER. Behind all the pretty ads is a low class, company that will never help you.
I ordered a clock, got the wrong item. Returned it, reordered it, got the same WRONG item. When I complained they told me that I had to wait one week and reorder again. I waited a week, and ordered, and again, got the WRONG item.
Three times in a row I got the wrong item, asked them to fix it, and every time I got someone with a thick accent that was RUDE and could not help me. They hire cheap customer service, that cannot look into ANYTHING for you. They just give you a reference number and expect you to be happy with that.
NEVER solved the problem. BUYER BEWARE, unless you want to go through an experience like mine.
Monetary Loss: $99.