Because I'm a senior, I don't have a car and am disabled I have been ordering online for over a year and everything went fine until recently. Because of the above I make sure that all items will be delivered, however, I rec'd an email from Target stating that I had to pick up one item at their store.
I chatted with three employees on different occasions and they can barely write English properly so it's hard to understand what they are trying to say, one of them told me that I had picked up the item, I told him to show me proof since I did not do so, they gave me the run around and finally I sent an email to the CEO with copies of all the chats as proof. I realize that Target hired many temp employees for the holidays but us the customers are paying for the cheap labor while Target profits.
Product or Service Mentioned: Target Customer Care.
Reason of review: Poor customer service.