I waited until Free Shipping Friday to order a toy for my grandson. The toy was over $50.
When I placed my order, I was charged $9.21 for shipping! When I called your customer service dept. they said, "Oh, that toy does not qualify for Free Shipping!" I then checked again, and your home page says: :"FREE SHIPPING ON ALL TOYS WHEN YOU SPEND $50, PLUS GET $5 OFF." Finally I get to speak to a Manager at your Target.com call center and she at first gives me a hard time, but then comes back and tells me that I'm right. She promises to credit me back the $9.21 for shipping, but says it may take 10 days.
WHAT? Is this the kind of operation you're running there at Target.com? I'm so pissed off, I don't think I'll ever want to shop at Target again. I hope someone reads this and fires the joker who is in charge of their Internet page that's promoting this Free Shipping ***.
Oh, I'm now told that your statement about FREE SHIPPING on your home page is wrong.
Well Target, you guys better not join FreeShippingFriday.com if you're not going to offer FREE SHIPPING! What kind of operations are you running???
Product or Service Mentioned: Target Shipping Service.