Yesterday, I went into my local target store. I bought household items, cards and yogurt.
I brought my own brown paper target bag, since my store no longer gives bags. I put the bag in the back of my car, along with a bag from another sotore (containing pershible items). By the time I got home, one of the bottles of Method cleaner had leaked all over the car. The top was still firmly in place, yet the contents poured all over the car, ruined the cards, seaped into the ice cream, and damaged paper products.
I called the store immediately, and was told to come back in for a full refund of my receipt, and compensation for the ice cream I bought at another store. However, after waiting for 25 minutes for a manager, I was told the most I could get back was a $25 credit. My receipt was $48.93 (not included the ruined ice cream,) OR the damage to my car.
When I questioned the manager she said, "well, we are not really responsible for an item once it leaves the store, so I think I'm being more than fair". I was shocked...Customer service HA!
Product or Service Mentioned: Target Manager.
Monetary Loss: $100.