Fake Ad at Target
Target.com is offering an Oral-B Pro 3000 toothbrush available for a Clearance price of $35.34 when I go to my account. Also advertised as $65 Off the regular price and 65% Off.
However, there is none available on-line. Checking further down the page (right side) it says limited stock at Fleming Island - visit store to purchase - aisle A43. So would a customer be safe in assuming that Fleming Island Target should have at least 1 unit at the sale price? After 1.5 hours talking to the store's guest services and then the main Target Guest Services they each say "That's not the same one advertised here at the Clearance price".
They further explain it as "the difference is one is Pro (the advertised unit) and one is Professional (which they do have in stock)." There is virtually no difference in the two and on the Oral B website there is no seems to be no difference offered. Anyway the disturbing part of all this is that the Target.com/account site says there is "limited stock at Fleming Island on isle A43.
Target refuses to honor their Clearance price on this toothbrush and I take this as a "bait & switch" scheme for this item. Because they instead say "we have similar items from which to choose."
Reason of review: Pricing issue.
Monetary Loss: $65.
Preferred solution: Price reduction.
Target Pros: I could talk to a customer service rep.
Target Cons: No satisfaction, Deceptive language on website.
Location: 1490 County Rd 220 County Rd 220, Orange Park, FL 32003, USA
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Comments
Please avoid publishing any personal information and promotional content
Online prices can be different than in store prices. Stores can do this legally as it is a part of marketing.
Some stores will honor the online price & some won't.
They are able to do this legally. It's nothing new.
Wait, why would the store be required to sell it at that price, anyway? They're not trying to clearance the product from the store.
The online account is the one trying to clearance it from their own inventory.
It appears, the online account sold out of the stock as intended since, you know, it was clearanced out. I could understand you wanting them to match a regular sale price, but it makes zero sense to match a clearance price when the store location isn't trying to clearance the item.
I have found that anytime the web site says limited stock at a store it is only the display that is left and they don't sell the displays. Seems like they would just show the item as out of stock.