After purchasing a DVD holder we realized the parts were incorrect when attempting to put it together. We then attempted to return it to Target.
Because we did not have a receipt they would not allow us to even exchange the item for the same one. I attempted to call twice and send too written correspondence. Due to the cost being over $75.00 they will take no action. There are several shipping labels on the box from the company to Target.
Any other store this would never be an issue for. I considered suing them in small claims court just because of the principal. I don't need the money although it did cost $90.00 for a box of unusable wood which *** me off. Their customer service department is a joke.
There is none. I have wasted so much time on this already over principal. So here it goes Target: If you read this, I won't be spending more money at your store ever again. You have lost not only a good personal customer but a business customer as well.
My business won't be purchasing from your store either over this. Your company should be ashamed and is a disgrace to retailers around the country.
I don't care about your deals because I would rather pay more for the item and be treated with respect. So good bye and I hope you lose all of your business just like you lost mine :)
Product or Service Mentioned: Target Shipping Service.
Monetary Loss: $92.