Not resolved
31 comments

I recently purchased 2 dvds from Target on 6-9-2011 and I work in the mountains a lot so when I found out there is something wrong with them and yes I did open them up I went back down to Target as soon as I can. I was in the store for not less than a minute when Security came and I asked whats up they said it is Store Policy from the Store Manager that when someone comes in and questions the DVD's they have to be there.

I simply stated that I came in here to get my money back which is only $40.00 for the dvd's they said no and said I had to keep the non-working dvds. They were not even going to exchange them for two new ones not even a gift card. So now I have two dvd's that don't work Customer Service number that I called said its because of the Copyright Laws. What are you talking about nobody is copying and DVD's here I just want two dvd's that work.

Now I went and purchased the same dvd's at walmart and asked about there return policy and they said two things you need a receipt and within 90 days. My receipt is only 2 weeks old. So not only did Target humilate me in front of everybody, they called Security as soon as I mentioned the DVD's, refused to exchange the dvds sold me a product that does not work. Is that how Target does business by ripping people off?

Call Security because they know they are selling broken stuff. I wonder if Universal Studios know about this or Sony DVD or dvd companies in general.

Monetary Loss: $40.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#338625

This is why most sites have you register and create an account..so no one can post comments under someone else's name

Anonymous
#338624

HAHA Nerdlinger! A backyard time machine!! HAHAH FUNNY, funny stuff on this site!

Burn it......and return it!! BABY!! YEAH!

:zzz :zzz :zzz :p :p :p

Anonymous
#338622

I guess what bothers me is that we have become such an electronics-obsessed society, we have to have the latest gadgetry, and a cold, heartless, impersonal, greedy store calls security when you complain about a DVD. God bless America!!

Yes, they probably thought you copied the DVDs and now wanted your money back so the content would end up being free.

Why security was called, I will never understand.

*** corporate morons.

In the good old days, people were glad just to have grown enough food to feed their families. This story makes me sad.

Anonymous
#338612

Previously NARC YOU OUT - I am writing to clearify that some unseen, unidentified thief has stolen my user name and is posting lies. As of 9/2/11 I will no longer use this name, but will remain nameless and unidentifyable like the coward using my screen name, Narc you out. Being identified as Anonymous will put me on the same playing field as the thief and liar.

badwolf
#334461

@Birdie: They are not Target's copyright laws. Perhaps the issue wasn't with Windows7,but with your hardware. Maybe not enough RAM on your computer or perhaps your processor isn't fast enough.

Anonymous
#320943

LR if your daughter works for target or any other store she must not do returns because she would know it is actually a copyright law and is generally written right under the item on the receipt.

Anonymous
#316976

After reading your complaint, I wanted to join this site to add that Target treated me very badly, also. I tried to return inferior cutlery I purchased that was hidden in the sealed portion of its attractive packaging.

The employees embarrased me so badly that I can personally relate to your experiences. Spread the word that Target is a large corporation that can be taken down just like many huge conglomerates have in the past. K-Mart was at one time a giant corporation, and now it hangs on by its fingertips.

Please let everyone you meet know how unfairly you were treated by these people. I know if enough of us get the word out, their cash flow will be negatively affected and they will have to start listening to the "little man' who is keeping them profitable.

Anonymous
#314034

My daughter works at target and that is not their policy. Don't know why your target did this.

h6645h
#312421

Target should exchange them at the very least because it is a defective item, however it should not be refunded because of copyright law.

Anonymous
#310906

:( :( not very friendly

Anonymous
#310459

so after posting this I received a gift card for $40.00 from the Target Executive Offices I won't put her name on here but she apologized for the services. So thank you for listening Target.

Anonymous
#308784

Now the people who have been subjected to the constraints of Corporate Law are starting to come out. I am sure there is more to follow.

Yes I agree there has to be something of a return policy within 30 days for non-working dvd's, computers, games, or what nots. It is just something that Target can get away with while still being rich.

Anonymous
#308676

I've been a victim of Target's Copyright Laws, also. I bought a computer game, after asking one of the store associates if it would work on my Windows 7 program.

Well, it didn't and so I tried to take it back, they wouldn't let me return it but I could exchange it for the same item.

If it's not gunna work on the computer, then none of the discs are going to work! This seriously does need to be changed because I have no problem exchanging or returning things at Wal-Mart.

Anonymous
#308498

Yes I did that with the receipt and also the credit card including calling the 800number after I left the store due to the rudeness to explain the situation and got somebody overseas. No results even when I asked them to be transferred over to somebody else in the US and still noohing so I dropped it dvd's still sitting here holding up my books I'm just not going to shop there no big deal. Just another person subject to Corporate Politics

Anonymous
#308370

I never had any issues returning anything at Target with Receipt or without when you present the credit card used for purchase. I frequent Voorhees, NJ store and the staff is very helpful.

Anonymous
#307809

I would call the corporate office for Target and explain the treatment I received when trying to return something that was either non-working or broken. You will get further with them than a store employee.

As for people being rude, don't pay them any attention.

It's like a hobby with some people especially those who have no friends or a real life.

They think they're cute and funny but actually they're just pathetic.

Try calling or emailing the corporate office. Generally you will see a 'contact us' button on their website.

Anonymous
#307050

You know I used to work at Target and at Wal-Mart ( I was still in College LOL) but I remember how after a little while the cashiers start taking it very personal whenever you want to return something ... as if they were the ones losing money with the return.

Also, they begin to get really paranoid about the customers trying to scam the store (LOL) it's hilarious! When it comes down to it though, why does the customer have to take the loss just because you have these people going on a power trip?

Anonymous
#306768

All this *** is *** anyway you all need to get a life amd STFU

Anonymous
#306715

MY HUSBAND PURCHASED A CD/RECORD/CASSETTE TAPE COMBO NICELY IN A WOODEN STYLE BOX FROM TARGET ON 2/15/2011///HE GAVE IT TO ME AN HOUR LATER...I WAS HAPPY FOR THE RECORD PLAYER WHICH I USED IMMEDIATELY..ABOUT 3 DAYS LATER I DECIDED TO PLAY A CD. THATS WHEN I FOUND THE CD PLAYER DIDNT WORK..I GO BACK TARGET A ASK FOR AN EVEN EXCHANGE...THE LADY WAS RUDE AND WOULDNT DO IT BECAUSE I, THE GIFT RECIEPIENT DIDNT HAVE THE RECIEPT...MY HUSBAND DIDNT WANT ME TO KNOW THE PRICE SO HE RID OF THE RECIEPT...LONG STORY SHORT, I AM STUCK WITH A BROKEN, STRAIGHT OUT OF THE BOX MUSIC COMBO WHICH COST OVER $200.00.....NOTE: ***(I WORKED FOR TARGET AS SALE FLOOR (HARDLINES/SOFTLINES FOR 6 YRS) MANAGER OF TARGET 1 YEAR.)**THIS WAS ONE REASON I QUIT TARGET...NOT VERY FRIENDLY WITHIN...

NerdlingerSS
Kholargos, Attica, Greece #305734

I like these posts when the original complainer gets busted, or just plain called out as a ***/***/liar, the OP(original poster) always brings up *I make $150,000 a year/ I am a nuclear scientist with a back yard time machine, BLAH!BLAH!BLAH!. Or they bring out the fact they own 10 BMW's, etc.

Or they are a government spy!

LOL. What a pile of lies this *** posted, the Master Plumber, B>S>

You May Also Like