I recently purchased 2 dvds from Target on 6-9-2011 and I work in the mountains a lot so when I found out there is something wrong with them and yes I did open them up I went back down to Target as soon as I can. I was in the store for not less than a minute when Security came and I asked whats up they said it is Store Policy from the Store Manager that when someone comes in and questions the DVD's they have to be there.
I simply stated that I came in here to get my money back which is only $40.00 for the dvd's they said no and said I had to keep the non-working dvds. They were not even going to exchange them for two new ones not even a gift card. So now I have two dvd's that don't work Customer Service number that I called said its because of the Copyright Laws. What are you talking about nobody is copying and DVD's here I just want two dvd's that work.
Now I went and purchased the same dvd's at walmart and asked about there return policy and they said two things you need a receipt and within 90 days. My receipt is only 2 weeks old. So not only did Target humilate me in front of everybody, they called Security as soon as I mentioned the DVD's, refused to exchange the dvds sold me a product that does not work. Is that how Target does business by ripping people off?
Call Security because they know they are selling broken stuff. I wonder if Universal Studios know about this or Sony DVD or dvd companies in general.
Monetary Loss: $40.