I recently purchased 2 dvds from Target on 6-9-2011 and I work in the mountains a lot so when I found out there is something wrong with them and yes I did open them up I went back down to Target as soon as I can.I was in the store for not less than a minute when Security came and I asked whats up they said it is Store Policy from the Store Manager that when someone comes in and questions the DVD's they have to be there.
I simply stated that I came in here to get my money back which is only $40.00 for the dvd's they said no and said I had to keep the non-working dvds. They were not even going to exchange them for two new ones not even a gift card. So now I have two dvd's that don't work Customer Service number that I called said its because of the Copyright Laws. What are you talking about nobody is copying and DVD's here I just want two dvd's that work.
Now I went and purchased the same dvd's at walmart and asked about there return policy and they said two things you need a receipt and within 90 days. My receipt is only 2 weeks old. So not only did Target humilate me in front of everybody, they called Security as soon as I mentioned the DVD's, refused to exchange the dvds sold me a product that does not work. Is that how Target does business by ripping people off?
Call Security because they know they are selling broken stuff.I wonder if Universal Studios know about this or Sony DVD or dvd companies in general.
Monetary Loss: $40.