My 86 year old in laws were just scammed out of $8,000.00 by a phone scam where the caller pretended to be a grandson in trouble. They panicked and were duped but this was all made possible because Target is more interested in the bottom line than protecting senior citizens.
They were told to go buy Target gift cards in $1,000.00 increments. Target sold the cards over the course of two days at $4,000.00 each day and never questioned such a large purchase even though this scam has been around for years. They were instructed NOT to go to Walmart but specified Target. My wife went to a Walmart and was informed that they teach ALL their employees to be suspicious of this scam and refuse gift cards in that amount without a manager, photo ID and social security number.
If the customer persists, they inform them that it sounds like a scam and tries to discourage the sale. When my wife called the Target corporate office, a woman told her that her mother VOLUNTARILY purchased the cards and it is not their business to tell seniors how to spend their money.
When told about the Walmart policy the response was "I wouldn't know, I don't work for Walmart". I know who will get ALL my business from now on.
Product or Service Mentioned: Target Gift Card.
Reason of review: Scam.
Monetary Loss: $8000.
Preferred solution: Full refund.
I didn't like: Lack of security concern, Lack of concern.