My letter to Target Execs Below
"Recently my wife and I registered with Target for our wedding that hosted 181 people. We were extremely pleased with the ease of registering, scanning, and making our registry available for our guests.
we have several duplicate items purchased at target which wouldnt be a problem with other registries we have. They may not have scanned them to be acounted for in the registry or simply been in a hurry. Whatever the case, we received several duplicates without gift reciepts.
On sunday we tried to return the duplicated SEALED packages to our local target in Mira Loma, CA. We were then told that unless the product was under $20 in value, we could not exchange them for store credit. This has to be the most absurd return policy I have ever heard of. We happened to have recieved 3 crockpots valued at $49.99, and other items that we now feel "stuck" with.
My solution is not to boycott target. it's a store that's too practical, and too convenient for our needs... HOWEVER, I wll inform everyone that I know NOT to register for target for their showers, weddings or other events because the absurd return policy that will keep me regifting for years to come.
As a burned consumer, i feel it's my duty to warn others about your ridiculous return policy on wedding forums, blogs, or other websites. I feel that all other "25-35's that are thinking about registering should not have to rely on the competence of their guests to deliver gift reciepts with every purchase.
If I am not emailed within the next 3 days concerning the matter, i plan to stage a massive campaign exposing your registry for what it is; A massive conspiracy to force the re-gifting of crockpots."
Monetary Loss: $400.