On 12/15/13 I phoned and asked two employees if I could exchange a $12.99 bad cartridge for a good one. Store was closing went to the service desk to do the exchange and a man possibly an LOD (with bad customer service skills) refused the exchange. He was disrespectful towards me. I was very mad when I exited Target. Plus lost the $12.99+. This made my project late, almost threw away my printer. This man was rude. Never offered a copy of their return policies and belittled me also.
I thought Target would replace defective products. The man treated me like a criminal. I'm also am out $12.99+ and mad about it.
Monetary Loss: $13.