We went to Lego Feast 2011 & was given a coupon from Target for a free value pack item if you bought lego from them. Staff had no clue what I was talking about.
I was offered a cheap tiny pkg of lego (not the ones pictured in coupon) & told "here take this, it's all we have". The "trainer" who also called himself the front line mgr, had an arrogance & was in no mood to help me. Today, I called Targets guest relations & was told they only have one value pack (the one that was offered to me) and it was basically the coupon manufacturer's fault. The phone rep apologized but said other than documenting my complaint regarding the rude employee there was nothing he can do.
I advised him "no problem, I'll just buy my son's lego elsewhere from now on, post a negative review & inform Lego Feast of my Target experience. I'm done with this store!!
Not the first time they have pulled the bait & switch.... ugh!!
Product or Service Mentioned: Target Coupon.