After listening to a long menu, I finally made contact with a live person. It was very difficult to understand him, but I don't blame him as multinational companies hire overseas to save money for employees.
I told him the chip on my new card is not working at the Target stores. At the time, the check-out person said there was a problem with the chip. I tried a different register and the error message again appeared. I went to customer service and the lady said I had to call the number on the card.
The "customer service" man on the phone insisted the problem was with the registers, and I must try again and immediately call back when it happens. I asked to talk with a supervisor, but instead I was sent to the menu again. So I gave up.
I guess I can't receive a replacement card. What a waste of time!
Product or Service Mentioned: Target Credit Card.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: This was the worst experience of my life.