Hi, i guess i am a little frustrated about a recent visit to one of you Target stores and would appreciate some feedback into not only your store policy but also your customer service issues,or lack there-of. Yesterday my husband & I decided to go to your Ashwaubenon(Green Bay WI.) Target Store.
WE spent almost 1 hr picking out Bikes and when we got to the checkout, I remembered I had forgot my Target credit card at home. The young gentleman waiting on us was unsure if anyone could even look our account up and rather unwilling to find out from a manager if that could be done for customers. So fine, we decided to write out a check. Well after writing out a check for almost $600.00 he told us sorry-I cannot take a check from you because it appears you have never writen a check out to this Target store.
I have managed a large retail store and believe me, to loose a $600 sale, especially in this economy now days, would have been unacceptable, in my store, especially without a care in the world.
I am not sure if this is your policy, for both,the unwillingness to look up credit card accounts, and check policy??? Please let us know, Thank You