We visited a Target in fort collins, we purchase several items, one item was a bath soap with an attached coupon for $1,00 off. No big discount, but worth picking up this compared to other products.
We then went to check out and we took the coupon off the bottle and handed it to the clerk. She said the coupon was outdated, we said the coupon was off the bottle we just purchased, we even showed the clerk the bottle, she told us people try and rip them off all the time, we where offended by the statement. Since the coupon was on a bottle they had on their shelf we asked them to honor it, at first the clerk was not going to do that, we continue to ask. One supervisor came over and could not override the system another lady came over and did it.
All during this time the clerk continue to argue with my wife. No good customer service at all, the supervisor then asked us if we had any other issues.
When we said the clerk was rude and offensive the supervisor was not interested in hearing our concern and asked us to leave. If Target has a customer service training program, then its missing in Fort Collins Col.
Product or Service Mentioned: Target Coupon.