I tried to return a Frozen doll for store credit when my daughter received the same doll for her birthday. I didn't have the receipt and was fine with possibly losing money on the deal, but I was told the item could not be returned.
It was unopened, it's an item they currently sell and it's a Frozen doll so it's obviously not an item they have an abundance of. I asked the customer service women why and she just turned the screen to me and said they get no information other than they cannot return the item. I have never had an experience like that. I've never had a return refused anywhere because I always do my homework first to make sure they still carry the item, etc.
Target is always awful about returns, but this was just ridiculous. No explanation, no logic, no apologies or customer service, just a "no" and a poor attitude.
Monetary Loss: $35.