Target
Reviews and Complaints
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Verified Reviewer
Trump
Used to really like coming to Target because Target valued the LGBT community.
Now you won't count on my patronage at your stores, your donations to trump in 1 million dollars says that Target chose to bend the knee to the dictator that now wants to deport people that are close, marginalize people in the LGBT group, put tariffs on products that affect Target and your consumers. This is unforgivable, you want my business after supporting the people that want to make my/everyone's life *** and take hard earned rights away.
Y'all Kmart now, maybe that's how target ends. Bye Felicia.
Preferred solution: Nothing
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Verified Reviewer |
Minneapolis, Minnesota
How the call went
They do not help when you want something to get in there stores for a cegestions
So I could not get customer service on line it was hard to find someone that is good for my question for a call and some other calls say food line ,electronic line and more but not the one I was looking for ,and one call said click on this button if you want to speak to a different person and no one even pick up the phone
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Verified Reviewer |
Fergus Falls, Minnesota
Gift card not delivered
Third or fourth time reaching out to target service Email of Apple gift card never received. Although polite, not much is getting done to remedy the issue.
Im tired of waiting and having to contact them repeatedly. I love Target but this is ridiculous
User's recommendation: Beware they aren’t that helpful
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Verified Reviewer |
Mount Prospect, Illinois
Pricing and customer service
No response from Target.
Then we have the MGR who just ignores you and remains' silent hoping you will just shut up.
Today I asked if the sale price of the meat I bought sales price was correct, her response was yes, the receipt clearly showed otherwise.
She calls over the MGR because I was prepared with a picture I took to validate the price. The MGR tells the cashier to figure out the sale price in her head!
When I say something to the MGR (Diamond) she ignores me and continued to talk to another cashier as if I wasn't there! I don't feel as if it's my job to monitor your system so in the end I don't get screwed.
User's recommendation: Monitor your receipt before you leave the store!
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Verified Reviewer |
Port Saint Lucie, Florida
Return merchandise; Taget denied it was returned
I let them win the war by just moving on. They are a retail bad boy and I wouldn't give them the tiime of day.
I had every proof of this order being returned and like any bad person would do, they denied it and said nothing they could do.
I detest Target and its unsavory reputation. There are stories abundant about how inept their online business is.....never could they compete with those who offer good service; TJ Maxx and affiliates, Costco come to mind and no doubt Amazon!!!
I don't expect to ever hear from Target. I tried 8-10 times to reach them in every kind of way and they don't answer the phone and just send an email that says - we are sorry we cannot help you.I am done with this company and from what I read, they are losing share value and customers daily.I have proof their merchandise was received at their warehouse with receipts from UPS. Time and date stamped.
I had the return UPS receipt with time and day the Indiana distribution center received the merchandise. I tried talking to these people at least six or seven times and not one person had the sense to investigate or help in any way. I visited a store and talked to their management but all they could say was to call the same number which I had been calling all along.
I'm done; I will take the loss and tell you to shop elsewhere and will never do business with them again. Their business practices are pathetic.
Preferred solution: Full refund
User's recommendation: Do not shop Target if you expect fair and honest service.
Chicago, Illinois
Account
App and more apps to pay the bill, one app for all , target did the same problem with online payment and shopping, and caused the problem with the hackers
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Verified ReviewerGift card fraud
I'm reaching out because customer service is saying they can't replace my card. I got it as a gift and 82 dollars were taken out of my account. I don't know who I need to reach out to get my money back.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bridgeton, Missouri
Damage merchandise
UnsatisfiedThey are trying to force me to use a gift card after i went to 2 locations to pickup bench and BOTH store benches were damaged.I only accept the gift card from the first location: Thinking it wouldn’t be an issue and surely not thinking it would be damaged at the SAME place on the other bench.
Ive tried to get this case resolved and I keep getting the same response. I have to use your gift card, but I didnt request a gift card after I returned the second damage bench.
I located this bench at another store, and cant purchase it because they dont accept Target gift cards. Ive requested the money to be refunded back to my daughters Red card(not gift card), so she can send my money back to me.
I thought Target merchandise wouldnt have been damaged the second time. Thats the ONLY reason I requested gift card 041-814-***-*44-068 to p/u bench at the second store.
I cant believe I have to keep requesting a refund back to my daughters card. I dont want to purchase another bench from Target hoping it will not be damaged.
No one has even offered to provide the bench parts to be looked at; if I had to use your gift card for a third attempt. At this point I would request a refund back to my daughters card.
- Customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn not executed
I ordered; I returned; I have all receipts as proof of return; nobody accepted, responded kindly, got it, and no return was generated for me. Your Target services are useless, as are your business practices.
I'm done with what used to be a good store to shop. You'll never be an Amazon.
- Negative
- No positives
Preferred solution: Full refund
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Verified Reviewer |
Kansas City, Missouri
Resolved: Poor customer service
Company fixed the issue and I have been provided with full refund. Thanks to the persistence of the Lowe's manager, the target guest services issued a refund.
When my son wanted to purchase items at Lowe's they told him there was no money on the card. Went to Target to find out what happened they told me there was nothing they could do about it even tho I bought it from their store.
Sent me to Lowe's. At first they said target needed take care of the problem. Talked to Target's manager again. He finally gave me guest services phone #.
The manager at Lowe's called for me and after almost 2 hours on the phone with guest services, finally got a case number and after sending photos of the gift card and my receipt was told they would put the money back on my credit card.
Am hoping that happens. The manager at Lowe's was a Godsend!
User's recommendation: Don't buy a gift card from Target unless it's their card.rd.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Zurich, Illinois
Complaint
Very unhappy they have not contacted me in any way, apparently do not care about customers or providing any service. Only option I have is to make sure everyone I come in contact knows how poorly this target store in lake zurich treat customers. Also post in every neighborhood site that I can.
I contacted guest services on Monday, but they do not care enough to respond to issues that are brought to their attention. Their customer service is very poor. They falsely advertise prices and have rude managers.
- Variety of items
- Poor customer service fake pricing
- Rude managers
Preferred solution: Acknowledgement of error and price for items based on display and advertised prices
User's recommendation: Avoid store double check pricing due to bait and switch
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orange, Connecticut
Place a dispute of purchases
I was contacted by a third party who claimed that my Capital One account had been hacked. In order to safeguard the account, I was directed to purchase $2000 in Target gift cards.
According to this person, I would then need to send the card information to them, at which time they would put them back into my account to prevent further danger to the account. Obviously, this turned out to be a scam.
Now, I learned that there is a daily purchase limit of $1000 in gift cards. Is it possible to get reimbursed for part of my purchase, as it seems as though Target wasn't monitoring the purchases as required?
- Good pricing and variety
Preferred solution: Full refund
There is no limit on Target gift cards. On third party gift cards, Visa, MC, Amex etc each company sets their own limit.
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Verified Reviewer |
Tinley Park, Illinois
Rip off prices on bananas
Until last week or so, the price of bananas at the Target in Tinley Park, Illinois, was $0.55/lb. Now they are $0.29 a banana.
Target has always priced bananas differently at non-super Targets. A consumer could only buy bananas by the pound in super Targets and only one banana per whatever they charged for a single banana. I went elsewhere and bought 8 bananas for $1.45 based on $0.50/lb. Do the math.
At nearly $0.30 per banana, that would have been $2.40.
What a shame. What a ripoff!
- Reasonable quality of producs
- This very act
Preferred solution: I know it’s a lark to think that they would change back,but it’s what I would hope for.
User's recommendation: Be aware,be a comparison shopper
Looks like they intend to get rid of scales on the registers. Onions are 99 cents each, honey crisp apples $1.49. I ran into that and have decided rather than going a few blocks to Target I'd rather drive past them and go to a store that knows how to sell produce.
Milpitas, California
Lost my card talked to someone a week ago they were going to overnight. The card have not received it. All of the 800 numbers cannot get a live person.
I will start shopping someplace else my name is Blanche Martinez. Trying to get a new card and reach a live person is impossible. I wasted a lot of time trying to reach someone.
User's recommendation: Don’t try to reach and if they’re 800 numbers
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Verified ReviewerStore in Webster Texas
I just want to send a message out that this store has become an absolute disgrace. I am disgusted in what this place has become.
I spend thousands every year at this store, I have taken several clips to post online on how embarrassing this place has become in the last few months.
It has become a Ross and I hate that place. I am getting turned off by coming in and I think I'll just start shopping at Amazon, Sephora ultra or Popshelf.
Preferred solution: acknowledging the fact that this is a horrible way to run a store and fix it
User's recommendation: just shop online or amazon
Why are you blaming Target. It looks like you live in a community of slobs that feel it's their right to trash a store.
You can bet the Target employees don't stock products like that and unfortunately they can't play mom to every customer and follow them around the store to clean up the mess they make. Perhaps since you seem to know how a store should be run you should pick up an application and get a job there to fix the problem.
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