I went to the Target store on Eastern Ave in Las Vegas today and asked if they could make a donation to the Las Vegas Mission sock drive on April 13th, (of socks that were marked down 70%) and was very shabbily treated by Elyssa who identified herself as a manager. The upshot is Target claims all over the place to be so community minded but this interaction proved otherwise.
I was told they would not be able to make any donation, saying she has no discretion at the store level yet in the same breath saying the store contributions were already exhausted for the year, and it is only April 9th. This after I have purchased $35 worth of socks myself yesterday to give. It seemed not to matter that I am a regular "guest" to use her word. Target is not at all generous.
When I asked who I could talk to make a request/provide feedback, all she could do was refer me to an 800 number. I asked for her card and she first told me that she had none after showing me the display at the front of the store bragging about their generosity, yet then did come up with one with her name and title. And then she said she would have to ask me to leave........and I had not once raised my voice or made any aggressive act towards here or anyone else. After that I put all the socks on the rack where I found them, then went to pay for an item for personal use and left the store.
My opinion of Target has not improved; they are not generous, they are just a corporate behemoth using the so called giving as a corporate ploy. I have a RedCard but have far less reason to use it going forward.
Product or Service Mentioned: Target Manager.
Reason of review: Shoddy treatment at a store where I spend lots of money annually.
Preferred solution: Let the company propose a solution.
I didn't like: How i was treated by a manager, Supreme cheapness, Lack of respect, T is about to lose my business.