I found out 4 weeks ago that Target had not been recording my payments that my bank was sending in for the whole year of 2014. Nobody contacted me to let me know there was an issue going on which triggered my anger for this.
I have now spoken to 3 team members and none of them have helped whatsoever. Turns out, I ended up overpaying my balance since the payments weren't being recorded so they owe me money back. The first 2 team members I spoke with went on vacations and didn't even direct my case to someone else to help me due to their absence. The third man I spoke to in their dispute department was as rude as can be to me and needless to say, he was of no help to me either.
This company has the worst customer service I have ever seen and I would not recommend the Target credit card to anyone!
I feel like I have been loyal to the company and bought their products and always paid my balance on time and this is what I receive for them in return. I have been a card holder for 2 years now and I will be cancelling my account with them as soon as I get my money back!!
Product or Service Mentioned: Target Credit Card.